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Part-Time Customer Service Agent

Company: Vista Global
Location: Hillsboro
Posted on: March 16, 2023

Job Description:

We're hiring in Hillsboro! The Air Shuttle is in search of a Part Time Customer Service Agent at our Hillsboro, OR base location to work 25hrs a week. -

Customer Service Agents (CSA's) are uniformed personnel who ensure safety, and provide superior customer service. - RESPONSIBILITIES -

  • Ensure passenger reservations are accurate
  • Administer passenger check-in to ensure that all policies and procedures including TSA requirements are followed during this process
  • Inspection of all travel documentation and baggage handling service
  • Ensure that all forms and reports are completed accurately and in a timely manner
  • Resolve passenger issues by applying company policy where ensuring customer satisfaction
  • Facilitate passenger amenities during flight irregularities and extended delays by keeping passengers informed of any delays with timely announcements
  • Effectively communicate with company personnel via radio, telephone, instant messaging and email.
  • Ability to multitask in a fast-paced environment with ever changing priorities
  • Ability to communicate clearly and concisely with delivery drivers regarding incoming/outgoing deliveries
  • Utilization of freight handling and passenger reservation software
  • Other duties and/or projects as assigned. QUALIFICATIONS & EXPERIENCE
    • Must be a minimum of 18 years of age
    • Possess a high school diploma
    • Required to have basic computer skills
    • Ability to read, write and understand English
    • Ability to communicate clearly
    • Previous customer service experience preferred
    • Must work well under pressure
    • Ability to lift 50lbs POSITION DETAILS
      • Location: Hillsboro, OR
      • Department: Customer Service
      • Reports to: Manager of Customer Service
      • FLSA Classification: Non-exempt, Part-Time
      • On-site - GMJ Air Shuttle is a drug-free workplace. All offers of employment are contingent upon the completion and passing of the compliance process.

Keywords: Vista Global, Hillsboro , Part-Time Customer Service Agent, Sales , Hillsboro, Oregon

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