Part-Time Customer Service Agent
Company: Vista Global
Location: Hillsboro
Posted on: March 16, 2023
Job Description:
We're hiring in Hillsboro! The Air Shuttle is in search of a
Part Time Customer Service Agent at our Hillsboro, OR base location
to work 25hrs a week. -
Customer Service Agents (CSA's) are uniformed personnel who ensure
safety, and provide superior customer service. - RESPONSIBILITIES
-
- Ensure passenger reservations are accurate
- Administer passenger check-in to ensure that all policies and
procedures including TSA requirements are followed during this
process
- Inspection of all travel documentation and baggage handling
service
- Ensure that all forms and reports are completed accurately and
in a timely manner
- Resolve passenger issues by applying company policy where
ensuring customer satisfaction
- Facilitate passenger amenities during flight irregularities and
extended delays by keeping passengers informed of any delays with
timely announcements
- Effectively communicate with company personnel via radio,
telephone, instant messaging and email.
- Ability to multitask in a fast-paced environment with ever
changing priorities
- Ability to communicate clearly and concisely with delivery
drivers regarding incoming/outgoing deliveries
- Utilization of freight handling and passenger reservation
software
- Other duties and/or projects as assigned. QUALIFICATIONS &
EXPERIENCE
- Must be a minimum of 18 years of age
- Possess a high school diploma
- Required to have basic computer skills
- Ability to read, write and understand English
- Ability to communicate clearly
- Previous customer service experience preferred
- Must work well under pressure
- Ability to lift 50lbs POSITION DETAILS
- Location: Hillsboro, OR
- Department: Customer Service
- Reports to: Manager of Customer Service
- FLSA Classification: Non-exempt, Part-Time
- On-site - GMJ Air Shuttle is a drug-free workplace. All offers
of employment are contingent upon the completion and passing of the
compliance process.
Keywords: Vista Global, Hillsboro , Part-Time Customer Service Agent, Sales , Hillsboro, Oregon
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