Counter Sales
Company: Parr Lumber Company
Location: Hillsboro
Posted on: May 10, 2022
Job Description:
Job DescriptionThe Parr Company knows that without great people,
we can't be a great company. That's why we offer industry-leading
benefits:
- Everyone starts earning 2 weeks of vacation per year on day 1,
and gains an additional day every year worked up to 4 weeks
off
- Employee paid sick days
- 7 holidays
- 2 medical plan options, one with no paycheck deduction (HSA)
and our standard plan with a very low $1,250 deductible
- Dental, Vision, EAP (Employee Assistance Program)
- Massage, Chiropractic and Acupuncture coverage
- FSA (Flexible Spending Account) and Childcare pretax spending
programs
- HSA (Health Savings Account) - Parr will match up to
$600/year
- Up to 50% match on the first 6% you contribute to your 401(k)
after 1 year of employment and fully vested at the end of your 3rd
year
- In addition to the 401(k) match, there a 3% profit share
contribution to the 401(k), with Board approval
- Tuition reimbursement (up to $2,500/year)
- Annual profit sharing (every full time employee who worked the
full year earned a minimum of $2,700 for the 2020 year)
- $1,000 referral bonusParr Promotes!We have a transparent pay
structure, and love to promote from within. Our current CEO started
with the company as a driver and by being open to change and a
self-starter he climbed the ranks to the role he has today. There
are many members of our management team who started their careers
in our entry-level positions. If you're willing to work hard,
there's no reason you won't earn regular merit increases and
promotions. There is a LOT of opportunity - Parr is growing fast!We
value our employees like family and are constantly working to
provide a safe place to work for our employees. Most of our
locations are not open past 5 and all our locations are closed on
Sundays.Our company mission is Legendary Service through Teamwork,
and we take that seriously. When you join our team, you're joining
a family owned company that's been in business for 90 years, with a
well-established reputation as a leader within the building
material supply industry in the United States.Job PurposeThe
Counter Salesperson is the first person that a customer sees when
they walk into any of the retail locations. This means that the
Counter Salesperson is in many cases the face of the company for
customers and should demonstrate our FACE values. This position's
main duty is providing sales assistance to walk-in and telephone
customers. As time allows, they receive and stock inventory and
perform general clean up and merchandising of the store.Directly
reports to Yard Manager. Interacts daily with Yard Manager,
Assistant Yard Manager, Yard Supervisor (or Operation Lead),
Inventory Specialist, Contractor Salespeople, delivery people and
internal & external customers out of our Hillsboro, Oregon
lumberyard.Starting at 17.50 - 20.50 Depending on ExperienceDuties
and ResponsibilitiesTasks:
- Invoice customers for building materials
- Answer customer's questions, process estimates and orders for
customer
- Order stock, special order products for customers, and process
credit returns
- Keep store clean and well merchandised during course of
work
- Follows all AR account and cash handling procedures
- Ensures that appropriate paper work is completed as per company
policy
- Check all paperwork for accuracy
- Completes basic quotes for customers
- Utilizes the interyard transfer system
- Follows proper material return procedures
- Processes ROA payments
- Processes tax adjustments when necessary
- Processes Synchrony Bank financing options
- Coordinate tool repairs services
- Maintain counter displays of merchandise and literature
- Greets customers with a smile and communicates with customers
in a friendly manner
- Develop and maintain a professional and effective relationship
with customers
- Performs empty peg counts and researches variances
- Regularly brings areas of concern to management's
attention
- Professionally manages upset or disgruntled customers
- Regularly contributes ideas to make things better
- Exemplifies FACE values daily
- Maintains clean and clutter-free workspace
- Maintains an organized notebookTeamwork:
- Assist Inventory Specialist in maintaining an appropriate level
of inventory
- As time allows, assist outside crew by loading customer
vehicles and preparing loads for delivery
- Take messages for other employees
- Adheres to company policies
- Adaptable to change
- Assists other team members with their work when
appropriate
- Attentive to counter and phones
- Communicates with Receiver regarding status of cancelled orders
or materials returned to suppliers
- Consistently displays problem solving skills with customers and
co-workersCommunication:
- Communicates professionally to yard crew via radio
- Participates in team meetings and discussions
- Notifies customer when product arrives
- Confirms delivery time with customer after scheduled in
DDMS
- Responds to voicemails in a timely manner
- Responds to emails promptly with correct grammar and
spelling
- Puts clear delivery and contact information on ordersJob
Knowledge:
- Complete Blue-Volt training as necessary in a timely
manner
- Completes basic Falcon order entry; PO's, backorders, and
change orders
- Knows product locations in store
- Always puts stock away
- Regularly attend PK meetings
- Can perform basic quotes
- Understands how to use resources (Simpson book, Parr Pocket
Guide book etc)
- Completed AMT training
- Follows all AR account and cash handling procedures
- Understands weight, height, and length limits, to inform
customer of being able to safely handle or transport material
- Knows site condition requirements for our delivery fleet
- Process ROA payments with required information
- Able to process Synchrony Bank financing options
- Understands pricing levels and limits discounting
- Able to seek out product transactions and order history
- Uses all functions of Mitel
- Ability to use interyard transfer system; Logistics, courier
etc
- Follows proper material return procedures
- Manages Outlook and personal notebook
- Proactively uses resources to seek information
- Can search inventory and open orders in all yards to meet
customer's preferred option
- Ability to issue gift cards and verify balances
- Maintain up-to-date knowledge of building materials and
construction codes. Share product information with customers and
co-workersSafety:
- Always wears high visibility when necessary and proper
uniform
- Regularly keeps aisles and walkways clear
- Keeps workspace clutter-free
- Always operates equipment safely
- Always demonstrates consistency in following all company safety
protocols
- Participates on safety committee
- First aid and AED certified
- Always encourages coworkers to follow best practices with
safety
- Encourages coworkers to follow best safety practices
- Notifies manager about safety issues proactively
- Always operates equipment safely and follows company safety
protocols
- Promptly report all
accidents/incidentsQualificationsQualifications include:
- High school diploma or GED
- Must be able to operate personal computer, smartphone, scanner,
and any other equipment necessary for the job
- Must be able to type 30+ WPM
- Proficiency in Microsoft Word, Excel and Outlook
- Class C driver's license or reliable alternative transportation
required
- Acceptable driving record preferred
- Knowledge of retail sales principles, practices and
protocols
- Knowledge of dimension lumber and panel products and other
building materials
- Ability to ten-key by touch
- Ability to read and interpret blue prints
- Ability to concentrate and attend to detail amidst a busy work
environment
- OSHA Certified Forklift License helpfulInterpersonal Skills:
- Ability to work cordially, professionally, diplomatically and
with a high level of customer service in a dynamic
environment.
- Demonstrate sound judgment in dealing with sensitive business
matters with internal and external customers of all types. Must
maintain confidentiality and accuracy of all information related to
company finances and records, particularly, cost of goods purchased
and sold.
- Ability and willingness to identify processes, tools and/or
procedures that may be improved upon in an effort to improve the
workplace and outcomes for our customers.
- Ability to communicate with all levels of management and
employees at a high skill level and speak effectively in front of
groups. Communication can include, but is not limited to: in-person
(verbal and non-verbal), written, e-mail, telephone and public
speaking to medium size groups
- Strong focus, planning, organizational and time management
skills with the ability to manage changing priorities, handle
multiple projects, and do what is necessary to meet deadlines,
while maintaining a high degree of attention to detail and
accuracy.
- Ability to function independently, as part of a team, and as a
leader within your own sales cohort with a positive attitude,
strong work ethic and commitment to excellence.
- Ability to think and respond quickly, positively and
professionally to constantly changing circumstances.Working
ConditionsThe primary working conditions are at the sales counter
of one of Parr's retail locations. The days are rotating Mon-Sat
and the working hours are between 6AM and 6PM.Physical Requirements
- Ability to sit and/or stand for extended periods of time
- Ability to work indoors in a normal office environment for an
entire day
- Must be able to grasp, talk, hear, and operate a computer and
keyboard
- Must be able to lift/push/pull up to 50 pounds and carry
objects 50 feet
- Must be able to work outdoors in all weather conditions
- Must be able to drive a vehicle when necessary
- Both local and overnight travel may be requiredLocation:
97124
Job Posted by ApplicantPro
Keywords: Parr Lumber Company, Hillsboro , Counter Sales, Sales , Hillsboro, Oregon
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