Manager, Agency Sales

Company: Fortegra
Location: Hillsboro
Posted on: April 3, 2021

Job Description:

Company DescriptionFortegra Corporation, an insurance services company, provides insurance-related products and distribution and administration services in the United States. The company was formerly known as Life of the South Corporation and changed its name to Fortegra Corporation in 2008. Fortegra Corporation was incorporated in 1981 and is based in Jacksonville, Florida.Job Description* Overall management and supervision of sales associates and responsible their performance* Increase sales revenues over and above the comparable period from the previous year* Teach agents salesmanship as it relates to our sales process and products to maximize agency sales* Monitor agent sales calls and continually coach individual agents throughout each workday in sales techniques, scripting process flow, agent script compliance, lead utilization, and proper lead dispositioning* Develop new and improved sales systems, working with all departments in a team environment including screeners, sales associates, operations, customer service, and underwriting* Plan, promote and execute a system of one-on-one agent call reviews to analyze, review, and improve the performance of each screener and sales associate* Handle and document all client complaint escalations through resolution and report them to the Director* Facilitate the retention of clients through sales force direction and specific lead assignments* Work with the Customer Service Manager to resolve client policy placement issues* Plan and conduct the weekly agent sales meeting* Run and maintain daily, weekly and monthly reporting* Responsibly and tactfully handle all sales associate and screener disciplinary matters, treating all employees equally in accordance with Fortegra company guidelines, while communicating with corporate HR.Qualifications* Bachelor's Degree or equivalent work experience* 5 plus years' managerial experience in a sales environment required.* Refining skill sets* Proven track record of keeping promises to Fortegra team* Execution leadership* Proven track record of leading a team to improved performance for customers and Fortegra* Significant exposure to client services from an operational and leadership perspective* Ability to solve complex business problems via initiative and teamwork* Self-starter with a positive attitude and the ability to handle multiple tasks and priorities* Excellent problem-solving and communications skills* Solid customer focus and should be able to operate well in teams* Good telephone manner* Ability to develop and motivate staff* Great confidence and an excellent business sense* Should be able to set, satisfy and exceed targetsAdditional InformationFull benefit package including medical, dental, life, company paid short/long term disability, 401(k), tuition assistance and more.Find us on Facebook at facebook.com/FortegraAll your information will be kept confidential according to EEO guidelines.

Keywords: Fortegra, Hillsboro , Manager, Agency Sales, Sales , Hillsboro, Oregon