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Desktop Support Technician

Company: Iron Service Global Inc
Location: Hillsboro
Posted on: May 15, 2024

Job Description:

*Job Description:**Responsibilities:** Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved* Act as the initial point of contact for all computer and system related concerns from clients or other employees* Assist management in creating training materials pertaining to computer troubleshooting and usage* Organize and file documentation pertaining to warranties and instructional guides for computer hardware* Maintain a working log detailed all required system updates, as well as the date of completion* Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems* Resolve technical issues related to network interruptions* Install and configure computer systems and applications within the company.*Technical knowledge:** Windows & Mac operating system knowledge* Advantage if Linux is there. Not mandatory* Good knowledge on rebuilding Mac and Windows* Good knowledge about basic windows and Mac Troubleshooting* Able to troubleshoot audio video devices* Should have knowledge in hosting virtual meetingsJob Types: Full-time, ContractPay: $25.00 - $26.00 per hourExpected hours: 40 per weekBenefits:* Dental insurance* Health insurance* Life insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Monday to FridayExperience:* Desktop support: 5 years (Required)* Mac OS: 2 years (Required)* Active Directory: 2 years (Required)Work Location: In personby Jobble

Keywords: Iron Service Global Inc, Hillsboro , Desktop Support Technician, Professions , Hillsboro, Oregon

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