Customer Support Technician - (T2) OR
Company: APPLIED MATERIALS
Location: Hillsboro
Posted on: April 17, 2024
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Job Description:
Key Responsibilities
Performs standard Tier I procedures including wafer
measurement.
Performs preventative maintenance and wet cleans independently.
Assists senior engineers with corrective maintenance as needed.
Disassembles, cleans and rebuilds kits as part of kit management
quality.
Learns and applies diagnostic techniques and use of documentation
and test equipment with assistance from senior engineers.
Able to diagnose and resolve basic technical problems.
Strives to perform BKM's.
Uses knowledge management systems.
Follows all IP guidelines.
Has the ability to represent Applied Materials to the customer.
Uses good customer service skills at all times while maintaining a
professional demeanor.
Displays respect for the customer by maintaining a neat and orderly
work area.
Demonstrates a positive attitude in less than optimal customer
situations.
Complies with all safety procedures and consistently demonstrates
safety as a value.
Other Requirements: This is a physically demanding position that
often requires extensive walking, standing for extended periods of
time, working in tight spaces, bending, squatting, twisting,
kneeling, reaching, climbing stairs and ladders, lifting up to 35
lbs., the ability to distinguish between colors, the ability to
work in an environment with noise that may be difficult for some
individuals with sensitivity to noise, and the use of hand and
power tools. Additionally, because this position generally involves
working in a clean room, it requires the use of appropriate
Personal Protective Equipment such as coveralls, hoods, booties,
safety glasses, gloves, respirators, chemical aprons, and face
shields.
Functional Knowledge
Has developed analytical skills and application of scientific
methods to perform a variety of activities
Business Expertise
Has good understanding of how the team integrates with others
Leadership
Has no supervisory responsibilities
Problem Solving
Recognizes and solves typical problems that can occur in own work
area without supervisory approval; evaluates and selects solutions
from established operating procedures and/or scientific methods
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Impact
Impacts the quality of own work
Interpersonal Skills
Uses communication skills to exchange of information
Opportunities are located in the following cities:
Chandler, AZ
Phoenix, AZ
Hillsboro, OR
Austin, TX
Qualifications
Education:
Associate's DegreeSkills:
Certifications:
Languages:
Years of Experience:
2 - 4 YearsWork Experience:
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 10% of the TimeRelocation Eligible:
YesU.S. Salary Range:
$19.00 - $26.40The salary offered to a selected candidate will be
based on multiple factors including location, hire grade,
job-related knowledge, skills, experience, and with consideration
of internal equity of our current team members. In addition to a
comprehensive benefits package, candidates may be eligible for
other forms of compensation such as participation in a bonus and a
stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total
Cash (TTC) range for the role, which is the sum of base salary and
target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer committed to
diversity in the workplace. All qualified applicants will receive
consideration for employment without regard to race, color,
national origin, citizenship, ancestry, religion, creed, sex,
sexual orientation, gender identity, age, disability, veteran or
military status, or any other basis prohibited by law.
Keywords: APPLIED MATERIALS, Hillsboro , Customer Support Technician - (T2) OR, Professions , Hillsboro, Oregon
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