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Field Service Technician

Company: Experis
Location: Hillsboro
Posted on: September 24, 2022

Job Description:

Experis, a ManpowerGroup company has an exciting contract opportunity for one of our key clients, a Fortune 500 American global biopharmaceutical company that is engaged in the discovery, development, and manufacturer of healthcare products.Please find below the Job Description for New role :-Job Title: Field Service TechnicianWork Location: RemoteContract Duration: 12+ monthsJob Description: In this role, you will join our Instrument and Enterprise Services (IES) team as part of our Unity Lab Services (ULS) brand, which provides integrated solutions, instruments, and enterprise services to our valued customers. The primary territory includes Portland and all of Oregon. However, travel to other areas as needed is expected.You will manage various aspects of field service support and the customer relationship within our Laboratory Product Division (LPD). In addition, you will provide complete services on laboratory equipment, including repairs, preventative maintenance, installation, and instrument qualifications.

  • Repair, install, and maintain various laboratory equipment products, including incubators, centrifuges, cold storage (refrigerators and freezers), and other equipment as needed.
  • Schedules and completes thorough preventative maintenance service to assure peak uptime of customer equipment
  • Provide onsite service training to Biomedical Engineering Technicians (BMET) or advanced operators
  • Manage expenses and spare parts inventory in a timely and accurate manner
  • Document daily service actions through the company work order database
  • Maintains courteous and knowledgeable communication with the customer to ensure alignment of all aspects of the service event (status, cost, scheduling, etc.)Education
    • Associate degree or HVAC-related experience.
    • EPA Certification preferred
    • Hands-on Refrigeration experience preferredExperience
      • Experience working with tabletop and high-speed centrifuge instruments.
      • Experience working with all aspects of cold storage, including Ultra-Low Temperature (ULT) units.
      • Electronic solid/electrical and mechanical background preferred.
      • Experience working with essential test equipment such as DMM, tachometer, temperature devices, etc.
      • Ability to operate computers, smartphones, and related software efficiently
      • Functional organizational skills; ability to plan multiple service calls for a geographic region
      • Ability to work independently diagnosing and troubleshooting with schematics, diagrams, service manuals, and other technical documentation.
      • Experienced in Good Documentation Practices, CRM software, and inventory management

Keywords: Experis, Hillsboro , Field Service Technician, Professions , Hillsboro, Oregon

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