Associate Patient Care Coordinator - Eugene, OR
Company: Optum
Location: Eugene
Posted on: June 2, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. -Here, you will find a
culture guided by inclusion, talented peers, comprehensive benefits
and career development opportunities. Come make an impact on the
communities we serve as you help us advance health optimization on
a global scale. -Join us to start -Caring. Connecting. Growing
together. - - -
Optum's Pacific West region is redefining health care with a focus
on health equity, affordability, quality, and convenience. From
California to Oregon and Washington, we are focused on helping more
than 2.5 million patients live healthier lives and helping the
health system work better for everyone. At Optum Pacific West, we
care. We care for our team members, our patients, and our
communities. Join our culture of caring and make a positive and
lasting impact on health care for millions.
The -Associate Patient Care Coordinator (Check-In) -is responsible
for greeting, providing excellent service, and valuing patients,
providers, staff and others as the highest priority. It is the
responsibility of the Registration Specialist to competently assist
patients prior to and during their appointment by obtaining and
updating the patient's personal and insurance information into our
systems. By serving patients in a professional, cheerful and
helpful manner this position acts as a liaison between the patient,
provider and other staff members to ensure that patients receive
the care they need.
Location: -600 Country Club Rd. Eugene, OR 97401
Schedule: -Monday-Friday, flexibility required to work between the
hours of 6:30am-6pm PST.
Primary Responsibilities:
Greet customers face to face in a prompt, courteous and helpful
manner and ensure customer needs are met. Answer questions and
provide accurate and helpful assistance to patients and other
guests
Interview and register patients and verify/update patient
demographics/insurance coverage in computer
Provide assistance to patients. Arrange transportation for
customers as needed (taxi, bus schedules, other commuter services).
- -Schedule transfer services if required for a visit. - -Schedule
translator as needed
Book, coordinate and reschedule patient's appointments as necessary
if answering phone. - -Relay necessary messages to clinic staff. -
-Assist in necessary triage of patients to the back office for
appropriate clinical decision making
Assist keeping clinic shared folder updated by processing e-faxes
and other documentation
Maintain strictest confidentiality
Perform other duties as assigned
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED -(or higher)
6+ months of customer service experience -
Preferred Qualifications:
1+ years of experience with patient registration or healthcare
front office
Experience with insurance plans and billing -
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The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations. -
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Hillsboro , Associate Patient Care Coordinator - Eugene, OR, Other , Eugene, Oregon
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