Coordinator, Code Gray Training and Adoption
Company: Legacy Health
Location: Portland
Posted on: May 6, 2024
Job Description:
Coordinator, Code Gray Training and Adoption
US-OR-PORTLANDJob ID: 24-37798Type: Regular Full-TimeGood Samaritan
Medical Ctr campusOverview The Code Gray Training & Adoption
Coordinator is responsible for Legacy's system-wide verbal and
physical de-escalation training. Incumbents teach trauma-informed
verbal de-escalation and physical skills that promote partnerships
between patients and staff. Responsibilities This role is
responsible for developing and coordinating training materials for
trauma-informed education and practices, program correspondence,
logistics, and evaluations for instructor-led and online learning.
As part of the Clinical Practice Support team, this position
partners with other subject matter experts to create effective and
engaging learning experiences that support Legacy's goal to become
the safest place to receive and deliver care.
- Ability to champion Diversity, Equity and Inclusion (DEI)
practices creatively, collaboratively and passionately.
- Knowledge of trauma-informed theories, principles, and
practices.
- Ability to contribute to a diverse, dynamic, and high
performing team.
- Knowledge of adult learning theories, methods, practices, and
tools.
- Ability to create instructional materials such as participant
workbooks, facilitator guides, job aides, handouts, tools, and
templates.
- Ability to effectively use Microsoft Word, PowerPoint, and
other presentation software.
- Knowledge of eLearning technology tools (e.g.,
Articulate).
- Ability to effectively use learning management systems.
- Ability to translate policies, technical content, and other
complex content into engaging information and learning
experiences.
- Strong interpersonal, organizational and problem-solving
skills.
- Strong writing, editing, and communication skills.
- Able to work both independently and interdependently.
- Keyboard skills and ability to navigate electronic systems
applicable to job functions. Teaches trauma-informed care with
techniques for supporting a traumatized person with effective and
early staff response. Develops course content including a
combination of lecture, verbal skills practice, and physical skills
practice, so that staff can successfully assess, and intervene with
a potentially escalated person in a safe way to prevent or reverse
escalation. Works closely with Violence in the Workplace (VIW)
Prevention Program staff and security team during curriculum
development and design process to create experiences and materials
in alignment with shared organizational goals. Maintains
proficiency in training employees to learn how to recognize and
de-escalate aggressive behavior, through professional development
and continuing education. Serves as an expert resource for all
elements of the training including, but not limited to:
- Identification of extent of escalation and appropriate Code
Gray Responses.
- Trauma-informed and intentional de-escalation responses.
- Restraint & seclusion prevention measures.
- Trauma-informed, team-based physical intervention and
self-defense skills.
- Documentation of patient safety plans in the Electronic Health
Record (EHR) system. Uses program evaluation data to measure and
improve training efficacy and employee retention of course content
and covered skills. May represent the program on appropriate
internal committees as directed. Qualifications Education:
Associate's Degree in related field required. Equivalent experience
in behavioral health or security roles can be substituted for the
education requirement. Bachelor's degree preferred. Completion of a
formal de-escalation and/or conflict management course required.
Experience: Four years of experience in behavioral health or a
behavioral health setting with experience de-escalating potentially
violent situations and/or managing conflict required. Clinical
experience highly preferred. Inpatient hospital experience
preferred. Two years trainer/instructor experience preferred.
Compensation details: 36.68-52.44 Hourly Wage
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Keywords: Legacy Health, Hillsboro , Coordinator, Code Gray Training and Adoption, Other , Portland, Oregon
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