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Aquatics Lead

Company: Active Wellness
Location: Hillsboro
Posted on: March 18, 2023

Job Description:

JOB TITLE: Aquatics Lead

Pay Transparency: $25 - $28 base rate (hourly) + $20 - $45 swim lessons rate base on service type (private, semi-private or group swim lesson)

Role and Responsibilities

The Aquatics Lead maintains high standards of customer service for the aquatics staff, delivering beyond our member's expectations. This person effectively manages all aquatics staff, programs, and facilities to maximize participation, member retention, site profitability, and new member recruiting.

Specific Responsibilities

Essential Functions

Recruit, train, and develop the aquatics team
Set a schedule for the aquatics team and be responsible for maintaining staff coverage
Create, develop, implement and supervise all aquatic programming
Conduct instruction evaluations and coach instructors
Respond to member comments, feedback, and concerns including comment cards
Maintains working knowledge of wellness and trends to provide effective information and support to members.
Conduct new employee and quarterly staff safety training
Administer emergency care to members and guests in need of assistance
Work as a TEAM with all other departments
Other duties and responsibilities as assigned by the supervisor

Other Functions

Uphold Active Wellness written policies and procedures
Enforce policies fairly and consistently
Assist in managing department Operational Standards of Excellence (OSE)
Conduct staff operational and safety meetings and training
Prepare an annual budget for the department
Review, verify, and be accountable for department payroll submissions
Submits purchase orders or expense reports for any and all departmental purchases according to established club guidelines
Ensure all department staff members maintain appropriate certifications/licenses/permits as required by the role
Be knowledgeable about all programs and activities offered by Active Wellness
Assist with keeping the club well-stocked and clean
Attend Active Wellness site meetings and training
Handle injury and illness and security incident reporting

Qualifications and Education Requirements

Minimum of 1-year experience teaching swim lessons.
Red Cross lifeguard certified
WSI preferred, but not required
Able to demonstrate proficiency in all six strokes: Freestyle, Backstroke, Breaststroke, Butterfly, Sidestroke, and Elementary Backstroke.
High school diploma or equivalent.
Must be detail-oriented, organized, and highly responsive with a commitment to customer service
Strong verbal communication skills
Basic computer skills, customer service skills, results-oriented, ability to multitask, and commitment to the fitness industry
AED/CPR/First Aid Certified
Proof of citizenship or legal status

Physical and Working Conditions

Ability to take the responsibility for the health and safety of others
Ability to stand for several hours in the same shift; ability to lift 25 lbs
Fitness club environment
Must follow OSHA and Active Wellness safety standards%8231822% %%uncategorized%%

Keywords: Active Wellness, Hillsboro , Aquatics Lead, Other , Hillsboro, Oregon

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