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Server/Network Technicians operation / Build (With Data Center Experience)

Company: Emonics, LLC
Location: Hillsboro
Posted on: November 26, 2022

Job Description:

Job Description:
Candidate should be able to provide proof of Covid-19 Vaccine at the time of joining.

--- Hardware Troubleshooting Support
--- Support hardware faults and customer requests
--- Managing assigned issues and working based on priority level
--- Using web-based tools for managing and locating hardware in data center suites and storage rooms
--- Being able to identify a variety of server components and their functions
--- Add/remove server components. (NVMe, SSD, HDD, DIMM, NIC, RAID cards)
--- Replace server hardware components
--- Perform BIOS, Firmware and iDrag updates in Co-ordination with remote support teams
--- Troubleshoot and repair network devices experiencing issues or failures while coordinating with Network Reliability Engineering (NRE)
--- Interfacing with internal customers to coordinate troubleshooting and downtime in a professional manner
--- Submitting RMA requests for replacement parts
--- Resolve tickets and tasks within SLA/SLO
--- Update all tickets on a weekly basis at minimum
--- Update all tickets with quality updates so anyone can follow exactly what work was completed and the state of the equipment at each stage of the troubleshooting.

Keywords: Emonics, LLC, Hillsboro , Server/Network Technicians operation / Build (With Data Center Experience), Other , Hillsboro, Oregon

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