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Fitness Membership Sales Representative

Company: Active Wellness
Location: Hillsboro
Posted on: November 26, 2022

Job Description:


Active Wellness is the leading Health Services Management Company passionate about building active communities through fitness and wellness. With 60 sites across the country, our mission is to build and inspire healthier, more active lives through high-touch interactions and technologies that support a better quality of life. We accomplish this by creating inspiring environments, delivering results-based programming, and building meaningful relationships that support positive change in people's lives.

Our team is energetic, active, and fun. We listen to our team, doing what's best for our people while focusing on delivering the best products and programming in the industry. Our employees have continued support, training, and resources to deliver results to our members, and clients.

If you love making a difference in people's lives, we would love to connect. We're dedicated to helping people live the best lives possible, and we're always looking for individuals that are passionate like us to join Team Active.


> Full Medical, Dental, Vision Health Benefits (Full Time Employees)

> 401k investment options

> Internship Program

> Competitive Base Salary

> Employee Referral Bonus Program

> Network of 1200+ fitness industry professionals

> Team Active Training including Quarterly Safety Programs, Member Experience Training, etc.

> Complimentary Employee Well-Being Programs

> Exclusive discounts and memberships on fitness industry associations and training

> Complimentary Club Membership and discounts on all Active products and more!


Providence St. Joseph Health, Motorola Solutions, NXP, Juniper Networks and CBRE, JLL, Ryan Companies among others


#1 Health Club, #1 Vendor, Best Innovation, Best Medical Fitness, Top 100 Health Clubs in US, Best and Brightest in Wellness, Distinguished Service Award


Active Wellness Center Reed's Crossing, Hillsboro's ultimate fitness & wellness retreat located at Reed's Crossing. Designed with your lifestyle in mind, this motivating fitness space is where unrivaled training, extraordinary service, and memorable experiences inspire our members and guests to live well.

45,000 Sq. Feet of Fitness & Boutique Fitness Studios
Latest Cardio + Strength Training Including The ZONE Studio
Indoor Cycling, Yoga, Pilates, Barre, and other Group Fitness Classes
Personal Training + Lifestyle Programs
Indoor Therapy Pool & Whirlpool, 25 Yard Outdoor Lap Pool
Saunas + Stocked Locker Rooms
Childcare & Youth Programs


Pay: $20 - $23 hourly + monthly bonus

Role and Responsibilities

The Membership Sales Representative is responsible for developing leads for prospective members, providing information to prospective members, and enrolling new members. This person also assists management in meeting membership and financial objectives. This person is responsive to both current and prospective members maintaining Active's highest standards of customer service

Specific Responsibilities

Essential Functions

Actively develop leads for prospective members
Respond to telephone and e-mail membership inquiries, booking and maintaining appointments for prospective members to tour the club
Provide prospective members with an enthusiastic and informative tour
Empower and educate prospective members on the benefits of health and wellness
Present approved membership options and prices to prospective members
Complete all membership paperwork for new members, including application and orientation requirements
Track and report daily membership sales
Distribute passes, fliers, and other materials to create traffic flow of prospective members
Develop relationships and encourage member referrals
Attend management meetings, training, and retreats
Generate leads to the Corporate Sales Department to help open accounts, working with the Corporate Sales Director and Regional Accounts Manager to develop new corporate accounts
Provide ongoing maintenance for assigned existing corporate accounts including regular contact with Corporate Ambassadors, distribution of fliers and passes
Maintain and submit a commission log each pay period, including all necessary backup paperwork such as copies of membership applications
Make follow-up calls to all prospective members who failed to show up for their appointments and all guests who have not yet enrolled
Administer emergency care to members and guests in need of assistance
Work as a TEAM with all other departments
Other duties and responsibilities as assigned by the supervisor

Other Functions

Be knowledgeable about all programs and activities offered by Active Wellness
Promote club services and activities
Perform routine maintenance of equipment
Assist with keeping the club well stocked and clean
Attend Active Wellness site meetings and training
Handle injury and illness and security incident reporting

Qualifications and Education Requirements

Previous health club personal training experience is a plus.
AA degree or equivalent education and experience
2 years of sales experience
Communication skills, basic computer skills, phone etiquette, customer service orientated, commitment to fitness industry/environment
Must be detail-oriented, organized, and highly responsive with a commitment to customer service
Strong verbal communication skills
Basic computer skills, customer service skills, results-oriented, ability to multitask, and commitment to the fitness industry
AED/CPR/First Aid Certified
Proof of citizenship or legal status

Physical and Working Conditions

Ability to take the responsibility for the health and safety of others

Ability to stand for several hours in the same shift; ability to lift 25 lbs

Fitness club environment

Must follow OSHA and Active Wellness safety standards%8231822%

Keywords: Active Wellness, Hillsboro , Fitness Membership Sales Representative, Other , Hillsboro, Oregon

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