Patient Scheduler
Company: Aston Carter
Location: Hillsboro
Posted on: May 12, 2022
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Job Description:
A large well-known Healthcare company is hiring Healthcare
Customer Service/Patient Access candidates in the Hillsboro, OR
area.
Job Description:
+ Schedule patient appointments.
+ Maintain awareness of department performance targets & strive to
continually meet them.
+ Receive patient telephone calls & schedule initial & return
appointments according to established guidelines and/or existing
treatment plans.
+ Confirm, cancel or reschedule appointments as requested.
+ Screen requests for emergency care & schedule according to
guidelines.
+ Relay pertinent information regarding same day appointments to
individual facilities according to established guidelines.
+ Initiate chart requests for forwarding to providers, for urgent
need patients.
+ Maintain thorough knowledge of provider scheduling protocols.
+ Respond helpfully to dental office staff regarding appointment
schedules.
Qualifications:
+ Aiming for Healthcare/Medical experience preferred but not
required
+ 1 to 2 years of customer service experience required; call center
experience a plus
+ High volume of calls experience preferred
+ Quick thinker, willing to adapt, strong stress management
skill
+ Computer savvy, and able to handle multiple screens
+ Must have a high school diploma or equivalent
Pay:
$18-$22/hr
**If Interested:
Contact Derek at 503-403-4311. If I don't answer just leave a
detailed message and I will get back to you as soon as
possible.
About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities
for the skilled professionals who power our business. Our success
is driven by the talented, motivated people who join our team
across a range of positions - from recruiting, sales and delivery
to corporate roles. As part of our team, employees have the
opportunity for long-term career success, where hard work is
rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and
consulting firm, providing high-caliber talent and premium services
to more than 7,000 companies across North America. Spanning four
continents and more than 200 offices, we extend our clients'
capabilities by seeking solvers and delivering solutions to address
today's workforce challenges. For organizations looking for
innovative solutions shaped by critical-thinking professionals,
visit AstonCarter.com. Aston Carter is a company within Allegis
Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
If you would like to request a reasonable accommodation, such as
the modification or adjustment of the job application process or
interviewing process due to a disability, please call 888-237-6835
or email astoncarteraccommodation@astoncarter.com
(%20astoncarteraccommodation@astoncarter.com) for other
accommodation options. However, if you have questions about this
position, please contact the Recruiter located at the bottom of the
job posting. The Recruiter is the sole point of contact for
questions about this position.
Keywords: Aston Carter, Hillsboro , Patient Scheduler, Other , Hillsboro, Oregon
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