EUV Install Coordinator

Company: ASML N.V.
Location: Hillsboro
Posted on: May 10, 2022

Job Description:

In a nutshell

Location

Hillsboro - OR, US

Team

Customer support

Experience

0-2 years

Degree

Bachelor

Job Category

Other technical job categories

Introduction to the job

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

Within ASML, the sector Customer Support (CS) is responsible for the installation, maintenance, upgrades and continuous improvement of ASML products. One of the departments in this sector is EUV Install, which is responsible for providing technical installation support during the installation of ASML products. The EUV Install Coordinator provides the onsite coordination of all external support required to efficiently execute the installation activities.

The Installations Coordinator directly reports to the CS EUV Install line management and operationally to the local Project Leader (PL). In this role, the coordinator will have many internal interfaces and direct interface with the customer.

Role and responsibilities

The Coordinator will work with the PLs, Manufacturing, and the local customer to plan and make all necessary preparations for the on-time execution of the EXE installation.

Perform on-site coordination of the installations including: Customer managed resources, facility connections, monitor proper use of safety ways of working, and maintain operational schedules. Communicate plans and schedules to the appropriate stakeholders and make timely changes to the installation schedule accordingly. The installation process is very dynamic thus flexibility is a key competency to succeed in this environment.

Education and experience

* Bachelor's degree, or equivalent experience.
* Previous experience in a dynamic, fast paced, customer focused role where an emphasis on customer support is required.
* Previous experience in project coordination with an emphasis on technology or science is preferred.
* Experience in micro-lithography environments or metrology systems is desirable.
* Ability to influence borrowed resources without direct power.
* Desire to work in a very dynamic and fast paced environment.
* Open to cultural differences and able to work directly with diverse cultures both on site and off.
* Motivated, pro-active, self-driven, and flexible.
* Have strong analytical , hands-on skills and technical understanding.
* Effective coordination and communications skills.
* Good documentation and organizational skills.
* Ability to multi-task and work well under pressure.
* Good team player who will be committed to the success of ASML.
* Willingness to interface directly with customer.
* Verbal and written communication skills.
* Proficient in English.
* Desire to learn and grow in a professional environment is a must.

Skills

Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you'll need the following skills:

* Can observe and respond to people and situations and interact with others encountered in the course of work.
* Can learn and apply new information or skills.
* Must be able to read and interpret data, information, and documents.
* Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
* Ability to complete assignments with attention to detail and high degree of accuracy.
* Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
* Result driven-demonstrate ownership and accountability.
* Identifies bottlenecks and drives improvements.
* Work independently or as part of a team and follow through on assignments with minimal supervision.
* Demonstrate open, clear, concise and professional communication.
* Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
* Work according to a strict set of procedures within the provided timelines.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

Role within Office

Responsibilities:

* Customer site requires ASML employees to be fully vaccinated against COVID 19, barring an approved medical or religious exemption.
* Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.
* Occasionally lift and/or move up to 20 pounds.
* May require travel dependent on business needs.
* Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Role within the Factory

Responsibilities:

* Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for entire duration of shift.
* While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
* The employee may occasionally lift and/or move up to 50 pounds.
* Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
* Can work under deadlines.
* The environment generally is moderate in temperature with moderate to high noise level.
* Must be willing to work a compressed work week schedule - twelve-hour long shift and rotating from three to four days a week.
* This must include references to day and night shifts for accommodation purposes.
* Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety.
* Expect to spend more than 50% of work time inside the clean room working with electromechanical equipment.
* At times, job requires standing for long periods of time and moving tools and equipment up to 40 lbs. in weight unaided.

Non-exempt position requires domestic and international travel, and the willingness to work flexible shifts and extended hours including nights, weekends, and holidays; extensive overtime may be required during upgrade execution.

* All employees must be able to pass an extensive background check to obtain customer clearance.
* Valid driver's license and passport required.
* Ability to travel in US and internationally.
* This position will require international travel (up to 50%) to the field offices or other sites with short notice and uninterrupted periods up to 6 weeks in a row.

Position works under the direction of a Manager, Supervisor, or Project Leader.

EOE AA M/F/Veteran/Disability

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Learn more about this job

About the team

* Customer support

About the location

* United States

About ASML

* ASML at a glance
* Working at ASML

Keywords: ASML N.V., Hillsboro , EUV Install Coordinator, Other , Hillsboro, Oregon