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Field Supervisor

Company: ITech Painters
Location: Hillsboro
Posted on: November 22, 2021

Job Description:

Purpose and objective of this position: Manage production, active clients and all field employees.

Summary: Make sure jobs come in Happy and Under. Supervise and participate in all activities related to the accomplishment of jobs, relationships with customers and management of crews. Success can be defined as the job being completed on schedule and the customer is happy with the work performed. Consistent and clear daily communication with employees and clients.
Significance to the organization:
Value Added: This role adds value to the organization by ensuring projects are completed accurately according to the scope of work, completed according to our standards, and on time.

Deliver on the "mission" to customers, our brand equity grows along with our reputation. Well run jobs and communication are part of our culture. When jobs are profitable, everyone shares in the success and the company is able to offer the desired level of employment.

Results that reflect superior performance
--- Teams mobilize quickly, and on time, in the morning
--- Employee training, retention, and culture increases
--- Safety processes are followed 100% of the time
--- Daily and weekly task lists are documented, reviewed and communicated
--- Jobs are completed with Attention to Detail and are Happy and Under
--- Dress Code is followed and brand is represented professionally
Behaviors that are needed to be successful in this role:
--- Delegation, prioritizing
--- Flexibility and adaptability
--- Planning and sequencing
--- Time management
--- Leadership
--- Consistent and clear communication
--- Problem Solving
--- People skills
Reporting and Accountabilities required of this role:
--- Daily Job Staging meeting - report on the progress of ongoing jobs, confirm upcoming jobs
--- Daily Operations Meeting - ensure that Crew Leaders are prepared to report on their work
--- Quarterly Crew reviews with each crew member

Overview of primary tasks and activities needed in this role:
--- Managing Customers and field employees
--- Ensure crew leaders meet with the customer at the beginning of each job to go over the scope of work and answer any questions they may have
--- Proactively maintain contact with the customer to provide needed service, prevent problems and answer questions.
--- Sell Additional Work Orders (AWOs); encourage crew leaders to do the same (or contact Estimator when larger work is to be added)
--- Work with Operations Manager on scheduling
--- Make sure all touch-ups are done in a timely and accurate fashion
--- Monitor field employee attendance
--- Train new employees; manage company training plan; ensure core values are being followed
--- Daily job site visits; ensure a job plan is established for each job
--- Monitor job quality, safety, and productivity
--- Assist crews to solve any problems that may arise
--- Contact all crews in the morning and at the end of the day to learn the status of jobs, and report accordingly to the Operations Manager.
--- Keep accurate records of how all jobs are going and update notes in smartsheets; take pictures as necessary
--- Order materials and paint for jobs as needed
--- Ensure company equipment is properly maintained and accounted for
--- Ensure crew leaders understand the work orders and have all necessary materials
--- Drive for deliveries as needed
--- Do hiring and actively post job ads in different places; actively search out potential employees
--- Perform other duties as requested

Expected Weekly Hours Needed:
Slow Season: 30-40; Peak Season: 45-50

Pay and Benefits
Salary: $65,000 - $95,000 - (Including bonuses and PFP)
Health Insurance
Retirement Plan

Keywords: ITech Painters, Hillsboro , Field Supervisor, Other , Hillsboro, Oregon

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