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Process Support Engineer III, CMP - (E3)

Company: Applied Materials
Location: Hillsboro
Posted on: June 9, 2021

Job Description:

Key Responsibilities

  • Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
  • When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
  • Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
  • Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • Knowledge of 3 or more processes on 1 or more technologies. Experience with CMP toolsets and process is desired

Key Requirements

  • Knowledge of applications such as JMP, Excel, Excel VBA, ability to organize and parse data from a variety of sources
  • Experience with wafer metrology whether in-line or in-situ is beneficial
  • Proven ability to work independently as well as in a team environment
  • Own process development, support and proliferation of key technology enablers for CMP toolset
  • Proven ability to problem solve, sometimes with little information
  • Experience with leading key meetings, following up on and driving actions to closure

Functional Knowledge

  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market


  • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information


  • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

  • Explains difficult or sensitive information; works to build consensus



Bachelor's Degree




Years of Experience:

4 - 7 Years

Work Experience:

Additional Information


Yes, 10% of the Time

Relocation Eligible:


Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Keywords: Applied Materials, Hillsboro , Process Support Engineer III, CMP - (E3), Other , Hillsboro, Oregon

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