Engineer III, Field Applications

Company: Thermo Fisher Scientific Inc.
Location: Hillsboro
Posted on: May 3, 2021

Job Description:

Job Description

DUTIES:

Provide Field Applications support of scanning electron microscopes and focused ion beam tools.

Act as a high level customer interface for specific instrument/applications issues, acting as a technical expert, explaining complex technology details, giving in depth presentations, and assisting in technique development.

Process development and other technical deliverables at the customer site.

Deliver Best Practice Document customization to customer-specific processes, write production recipes and run qualification experiments to drive the use of Thermo Fisher Scientific's tools in production.

Guide the customer in writing production recipes and qualification experiments to drive the production use of Thermo Fisher Scientific's tools.

Act as a primary communication conduit to the factory by reporting engineering and production issues from the customer to Thermo Fisher Scientific.

Troubleshoot and report software and hardware issues and escalate as necessary.

Provide feedback to engineering on system performance, features and problems.

Support the market division by assisting with the Factory Acceptance Tests at Thermo Fisher Scientific when needed.

Support the market division by assisting with the Customer Acceptance Tests (CAT), and initiation/stabilization phases of tool installs at customer sites.

Recommend and advise on direction for potential applications consistent with customer requirements and technical feasibility.

Provide technical support to SSD, R&D, Manufacturing, Customer Service and other departments as required.

REQUIREMENTS:

Ph.D degree in Physics, Materials Science, Chemistry, Electronic Engineering, or related field of study plus four years of Applications Engineer, Applications Scientist, or related experience. Employer also accepts a Master's degree plus 10 years of experience as an equivalent alternative.

Must have experience or knowledge of:

Advanced technology and diagnostics;

Operational optimization of electron/ion microscopes, various energy dispersive spectrometers, or other analytical techniques;

Gallium and Plasma-based Dual-beam (FIB/SEM) systems;

Sample preparation techniques using Dual-beam systems, including top down, inverted, and planar TEM prep and atom probe tomography sample preparation;

Semiconductor devices and manufacturing techniques for the semiconductor and related industries; and

Automated script development.

TRAVEL:

Willing to travel nationally up to 40% nationally and internationally.

Keywords: Thermo Fisher Scientific Inc., Hillsboro , Engineer III, Field Applications, Other , Hillsboro, Oregon