Police Records Specialist
Company: City of Hillsboro, OR
Location: hillsboro
Posted on: May 3, 2021
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Job Description:
Examples of Essential Work This class specification represents only the core areas of
responsibilities; specific position assignments will vary depending
on the needs of the department. * Provides initial non-emergency contact with the public and
representatives of other agencies for the department at a public
counter or over the telephone; determines the nature of the
contact; provides factual information regarding services, policies
and procedures, or referral to the appropriate individual or
agency. * Enters, locates, clears and verifies law enforcement
records. Reads, interprets and codes various types of information
contained in police reports. Enters, modifies and cancels data from
police reports into an internal database with a complete and
verified accuracy. Processes a variety of other documents according
to established procedures, local, state and federal laws and
mandates. * Performs a variety of administrative support and
reception duties. Opens sorts and distributes mail, police reports
and other sensitive documents. May deliver or pick up documents
during assigned shift. * Establishes and maintains effective
working relationships with assigned supervisors, other City
employees, law enforcement personnel, insurance companies and other
related professionals, and the general public. * Interacts with
police officers and various law enforcement personnel by telephone,
radio and in person to obtain or provide information; responds to
requests by officers attempting to obtain information by accessing
a variety of computer systems and manual files to gather
information; assists and instructs police officers and other law
enforcement personnel conducting complex computer searches. *
Manages records and information in any format, in accordance with
applicable statutes, regulations, and City policy, guidance, and
records retention schedule. * Determines distribution of reports to
investigative details and other law enforcement entities;
retrieves, interprets and disseminates information from a variety
of computer systems and other sources. * Keeps immediate supervisor
and designated others accurately informed concerning work progress,
including present and potential work problems and suggestions for
new or improved ways of addressing such problems. * Performs other
duties of a similar nature and level as assigned. Here are just a few of our great benefits and information for
lateral transfers. ARTICLE 12 - VACATION 12.1 Accrual. Full-time employees shall begin accruing vacation benefits in
the first month of employment and are eligible to begin using
accrued vacation with supervisory approval. Vacation accrual for all full-time employees will be as set
forth below: Years of Service Employee 0-60 months (0-5 years) 10 hours/month 61-120 months (5-10 years) 12.5 hours/month 121-180 months (10-15 years) 15 hours/month 181-240 months (15-20 years) 16.66 hours/month Over 240 months 18.33 hours/month Lateral Employee Vacation: A newly hired Lateral Employee shall accrue vacation using the
accrual matrix set forth above based on total years of previous
experience as a full-time public safety employee at another (or
other) law enforcement agency (or agencies) plus time served at the
Department will count toward years of service. Lateral employees
are determined in accordance with Article 15.2 and to receive this
benefit, the lateral employee must have at least three (3)
consecutive years as a full-time public safety employee in a
position similar to the position the employee is being hired for at
the City of Hillsboro, as determined by the City. 15.2 Probation and Seniority Accrual-New/Lateral Hires. A professional employee shall attain seniority after twelve (12)
continuous months of employment in the bargaining unit. A lateral
DPSST certifiable officer or newly hired sworn employee having a
Career Officer Development certificate shall attain seniority after
twelve (12) continuous months of employment in the bargaining unit;
non-lateral sworn employees shall attain seniority after eighteen
(18) continuous months of employment in the bargaining unit. During
this period a new employee may be discharged at the sole discretion
of the City without any reason or cause being shown without
recourse of the grievance procedure. 19.3 Beginning Salary. A. Normally an employee will be appointed or reinstated at the
first step established for that classification. The City may make
an appointment or reinstatement above the first step. B. The City will have discretion to offer lateral employee hires
coming from public safety agencies who have served at least three
(3) years in the same or similar position as determined by the City
immediately before being hired as a lateral hire employee for the
City, the equivalent salary step as if they had worked for the City
for the same period of time as their previous public safety agency.
The City will advise the Association of decisions made related to
increased salary step placement for lateral hires in the bargaining
unit. Acceptable Experience and Training LICENSING/CERTIFICATIONS: * Valid Driver's License and safe driving record; * Ability to
obtain Law Enforcement Data Systems (LEDS) certification within
sixty days of hire; * Must be able to pass an extensive background
investigation. KNOWLEDGE OF: * Applicable local, state and federal laws, rules, and
regulations; * Records Management principles; * Law enforcement
information systems; * Mediation and conflict resolution
techniques; * Positive and effective customer service principles; *
Recordkeeping principles; * Modern office equipment. SKILL IN: * Interpreting and applying applicable laws, codes, regulations
and standards; * Time management and work prioritization; *
Communicating effectively through verbal and written means; *
Performing a wide variety of duties and responsibilities with
accuracy and speed under the pressure of time-sensitive deadlines;
* Working independently, prioritizing multiple tasks to meet
deadlines while maintaining accuracy and attention to detail; *
Using applicable tools and equipment; * Providing positive and
effective customer service; * Analyzing situations, identifying
alternative solutions, projecting consequences of actions, and
implementing recommendations; * Researching, compiling, and
reconciling data and information; * Appropriate handling of
confidential or sensitive information; * Utilizing a computer and
relevant software applications; * Promoting a culture of teamwork
and communication by working in collaboration and treating
coworkers with respect and dignity and maintaining an open mind to
diverse voices and ideas. Additional Information CITY OF HILLSBORO'S CORE VALUES: Employees at the City of Hillsboro are expected to exemplify the
behaviors set forth in our Core Values as follows: * Excellence in Public Service * Respect for Diverse Voices and
Ideas * Responsiveness in Customer Service * Tradition of
Reliability * Stewardship of the Public Trust * Leadership with
Ethics and Integrity * Culture of Teamwork and Communication *
Emphasis on Innovation Employees are also expected to promote a positive work
environment and to be effective and collaborative team members,
while providing responsive municipal services to the citizens of
the City of Hillsboro. ADA AND OTHER REQUIREMENTS: Positions in this class typically require: stooping, crouching,
reaching, walking, lifting, grasping, talking, hearing, seeing and
repetitive motions with or without reasonable accommodation. Sedentary Work: Exerting up to 10 pounds of force occasionally
and/or a negligible amount of force frequently or constantly to
lift, carry, push, pull or otherwise move objects, including the
human body. Sedentary work involves sitting most of the time. Jobs
are sedentary if walking and standing are required only
occasionally and all other sedentary criteria are met. Incumbents may be subjected to travel. EXACT TEXT FROM FLYER Police Records Specialist Police Department - HP# 2021-75 At the City of Hillsboro, the health and safety of our community
is our highest priority. Hillsboro's Police Department is committed
to all of the aspects contributing to safe and equitable public
safety in Hillsboro. Each member of this department, from nearly
200 full-time employees to over 150 community-based volunteers,
shares a common sense of professionalism and dedicated service to
our community. We are committed to working in partnership with our community:
the City of Hillsboro's Police Department recognizes this extends
beyond public statements. An intentional focus on equity and
inclusion work is essential in hiring and retaining well qualified
candidates of all backgrounds. This is particularly important in
attracting future public service champions from traditionally
underrepresented racial, gender, and ability groups. That's where you come in! The City of Hillsboro is growing great things, including people
and meaningful careers! Pay Range $47,940 - $61,188/year Close 11:59 p.m., Monday, May 10, 2020 Terms Full-time, non-exempt with extensive benefits package To Apply Hillsboro-Oregon.gov/Jobs Hiring a workforce that reflects the diverse community we serve
is essential to delivering exceptional City services and programs.
The City of Hillsboro is committed to creating and supporting an
inclusive and welcoming environment for all employees to thrive. We
value, respect, and empower employees as unique individuals with
authentic voices and diverse ideas. Our Core Values Dignity Respect Service Just Outcomes Our Mission Delivering exceptional police service to the Hillsboro community
through shared values of Dignity, Respect, Service and Just
Outcomes. Human Resources Department Phone 503-681-6455 Fax 503-615-3459
Web Hillsboro-Oregon.gov/Jobs About our Records Division: The Records Division is open 24 hours-a-day, seven days-a-week,
including holidays. It is staffed by a manager, two supervisors, a
lead specialist, and 14 Records Specialists. Records Specialists
are often the first employees Hillsboro community members speak
with either in our lobby or when calling the department for
assistance. We receive an average of 30,000 phone calls and process an
average of 11,000 reports per year! We also process daily requests
from the public and other law-enforcement agencies for background
checks, copies of police reports, and other information. Records
Specialists are responsible for a wide variety of tasks and each
day is always a little bit different! On any given shift, a Records
Specialist may: * Assist community members at the lobby counter * Answer the
Department's main phone lines for general information and services
* Process police reports submitted by our Detective and Patrol
Divisions * Process requests for background checks and copies of
police reports * Research information for officers to assist with
investigations * Enter and locate records in the Law Enforcement
Database System (such as warrants, missing people, stolen vehicles,
etc.) After completing a probationary period, Records Specialists have
the opportunity to serve in several secondary assignments, such as
becoming field training officers or joining our recruitment and
peer support teams. There are also opportunities for career
advancement within HPD and the City! About our Records Staff: While some of our Records Specialists have prior law enforcement
or military experience, it isn't required! Many of our team members
have come to us from retail, food service, banking and finance,
property management, or have even been small business owners! Along
with teamwork and positive attitudes, each of our Specialists bring
unique strengths through their diverse backgrounds and life
experiences. If you are ready to bring your skills to a dynamic
work environment that is dedicated to supporting the community -
apply now! Acceptable Experience and Training: High School Diploma or GED and 2 years' police admin and/or
general office support experience; or, an equivalent combination of
education and experience sufficient to successfully perform the
essential duties of the job such as those listed above. Fluency in
Spanish and/or other languages is preferred but not required. Licensing/Certifications: * Valid Driver's License and safe driving record; * Ability to
obtain Law Enforcement Data Systems (LEDS) certification within
sixty days of hire; * Must be able to pass an extensive background
investigation. Human Resources Department Phone 503-681-6455 Fax 503-615-3459
Web Hillsboro-Oregon.gov/Jobs Each day presents something different, even when the job may be
the same. Shaleen Ranger, Records Specialist I was surprised to learn that law enforcement experience was not
required to apply. Before working as a Records Specialist, I was a
professional dog-walker and worked in bookstores. HPD recognized
the skills I had and gave me the tools and resources I needed to
grow professionally. Kimberly Stephenson, Records Specialist
Keywords: City of Hillsboro, OR, Hillsboro , Police Records Specialist, Other , hillsboro, Oregon
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