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VP, Payment Services

Company: First Tech Credit Union
Location: Hillsboro
Posted on: May 3, 2021

Job Description:

The Vice President (VP) of Payment Services is a dynamic and proactive leader that understands the vital relationship between people, processes and technology in financial payment channels. This senior leader will provide modern strategic direction derived from consistent engagement in payment communities while encouraging cross-functional collaboration at the department and enterprise levels. The VP of Payment Services will drive efficiencies through their knowledge of optimization and innovation to support accelerated digital payment volume growth while valuing meaningful member interactions and experiences. Qualified candidates will have at least 10 years of experience in a senior leadership role and demonstrated proficiency in managing a complex suite of payment products and services, leading and developing large teams and projects with an emphasis on effective results and cultivating highly collaborative partnerships.Here's what you can expect from the job and what you need to be successful:Job duties:Continuously seek to acquire current and future state information from membership and engagement in payments communities (e.g., networks, processors and federal agencies) to understand trends and developing technology through educational and networking activities as means of informing recommended strategiesAssume overall strategic and operational responsibility for major payment channels including but not limited to wires, ACH, P2P, e-Deposit, shared branch, MICR items processing and lockbox paymentsAnticipate emerging risks and mitigate existing risks relative to payment channel operations, prioritize and resolve issues identified to increase reliability and sustain effective and efficient payment operationsCollaborate consistently with internal stakeholders including Retail, Digital Products, Deposit Products, Fraud Operations, IT, Special Assets Management, Finance & Office of Controllership, Compliance/Risk/Legal, Consumer, Mortgage and Commercial Lending, Operations, Enterprise Solutions and others to proactively drive performance and manage riskDrive the ongoing optimization of servicing processes by leveraging automation and upskilling talent; promote higher levels of efficiency and improved member experiences while adhering to regulatory requirements and credit union policiesHire, develop, and motivate individual contributors, managers and directors to achieve high levels of engagement, retention and business performanceDevelop and execute strategic and financial business plans that supports the credit union's growth, member and employee experience and profitability strategiesProject professionalism and competence to vendors, partners and internal stakeholders; actively engage in the external payment product and services thought leadership space to gain insights that drive continuous innovationContribute to the strategic planning and positioning of payments within Enterprise Operations and other divisions influencing the Credit Union's strategic directionExercise administrative control over all phases of the department's operations, directly or through the collaboration with other divisions/teams Essential skills:10 years of experience in a senior leadership role and demonstrated proficiency in managing a complex suite of payment products and services and developing relate strategic business plansExperience managing and analyzing financial statements at a corporate level to determine opportunities for the credit union while appropriately managing riskPrevious experience leading, directing, and coaching large teams both locally and remotelyHands-on experience with financial software payment applications (e.g. Zelle, Ensenta, Finastra, Fiserv and the Federal Reserve)Comprehensive understanding of state and federal regulatory requirementsExperience in identification of operational, reputation and legal risks relative to various payment channelsUnderstanding of various entities processing rules including NACHA, SWIFT, EWS/Zelle, etc)Visibility of the industry landscape and evolutionary channels including Real Time/Faster Payments, PSD2, Fintech and Disruptors in the space Detailed oriented with continuous process improvement methodologiesEffective interpersonal, managerial and organization skillsComprehensive understanding of product and project management practicesProven ability to interact with and influence executive managementEducation: MBA preferred and a Bachelor's degree is required preferably in Business Administration, other related fields of study or equivalent experienceCertification: Pacific Coast Banking School, Western CUNA Management School or other recognized banking certification preferred Location: Hillsboro, OR 97124 First Tech is not currently offering Visa sponsorship for this positionJobSummaryRequisition Number: VPPAY05958Job Category: Vice PresidentSchedule: Full-TimeSDL2017

Keywords: First Tech Credit Union, Hillsboro , VP, Payment Services, Other , Hillsboro, Oregon

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