To assist the Optical Shop Director in
providing high quality service and products in the area of eyewear
at the Casey Eye Institute Optical location in Astoria, OR.
Relocation package will be offered if willing to move.
Fit, adjust, and dispense eyeglasses,
assuring accuracy of prescription. Advise patient/guardians on
features and benefits of frame choice and lens design. Verify
insurance eligibility and process patient payments. Maintain clear
communication with prescribing physicians and CEI departments.
Computer data entry to maintain patient and
product data base in optical software system.
Miscellaneous duties as assigned by
Director of Optical Shop.
Requires 5 years experience as an optician
or equivalent combination of experience and training.
Depending upon state law, Medicare requires optician licensure
and/or board certification by the American Board of
• For OHSU locations based in Washington -
The State of Washington requires an Optician to be licensed under
certain working conditions. When OHSU determines that licensure is
required, a 5% differential in pay will be provided to the assigned
individual for all hours worked.
Work experience in a medical office
setting, including high volume direct patient contact. Highly
motivated self starter with strong work ethic, able to manage
competing priorities and meet deadline, system, and patient needs.
Demonstrated evidence of strong written and verbal communication
skills. Consistently professional presentation, dress, and
appearance desired. Strong relationship building skills with
patients, health plans, providers, staff, management.
Exceptional customer service skills - both in person and on the
phone. Exceptional interpersonal skills - able to resolve
conflicts and to problem solve between parties. Patient
advocacy skills - evaluate patient concerns for timely
resolution. Sensitivity to patient needs. Training and
skills in fitting glasses and adjusting frames required. Proficient
in network computer applications using Windows, WP.
Proficient typing skills. Working knowledge of medical terminology.
Ability to work independently; willingness to serve as a positive
and professional role model. Must have demonstrated record of
reliable attendance, punctuality and proven successful performance
in past and present.
High school diploma or GED preferred.
Oregon Health & Science University values a diverse and culturally
competent workforce. We are proud of our commitment to being an
equal opportunity, affirmative action organization that does not
discriminate against applicants on the basis of any protected class
status, including disability status and protected veteran status.
Individuals with diverse backgrounds and those who promote
diversity and a culture of inclusion are encouraged to apply. To
request reasonable accommodation contact the Affirmative Action and
Equal Opportunity Department at 503-494-5148 or firstname.lastname@example.org.