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Senior Field Service Engineer

Company: ASM America Inc.
Location: Hillsboro
Posted on: May 3, 2021

Job Description:

JOB DESCRIPTION

Senior Field Service Engineer

Perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM's global customer locations. Create and maintain a high level of customer delight through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety first mentality. Travel of 25-75% for both domestic and international locations may be required.

Education

  • Minimum of an Associate Degree from an accredited school in electronics / electro - mechanical discipline or equivalent military technical training

Experience

  • 5+ years of field service / customer support experience and/or 5+ years manufacturing experience in final assembly or test of semiconductor capital equipment.
  • Knowledge in any or all of the following areas is a plus: wafer fab, closed loop gas and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.

Skills

  • Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems.
  • Safety mentality
  • Ability to work with hand tools
  • Working knowledge of Oscilloscope's and DVM's
  • Strong positive attitude with good customer service skills
  • Clear and concise (English) verbal and written communications
  • Knowledge of structured problem solving techniques
  • Working software knowledge of MS office
  • Ability to work in a team environment
  • Ability to work alone and/or with limited supervision
  • Be able to interpret electronic / electro-mechanical schematics and drawings

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Keywords: ASM America Inc., Hillsboro , Senior Field Service Engineer, Other , Hillsboro, Oregon

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