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Customer Technology Engineer

Company: Cabot Microelectronics
Location: Hillsboro
Posted on: May 3, 2021

Job Description:

Job Title:

Customer Technology Engineer

Hillsboro, OR

Job Description:

Are you a specialist in engineering and looking for an excellent opportunity? Currently we are seeking a Customer Technology Engineer to join our team at our Hillsboro, Oregon location. This position reports to the Global Customer Technology Engineering Director.

The Customer Technology Engineer will develop strategic relationships and have a focused interaction with one of CMC's customers. This role is responsible for collaborating with the customer's technical team to identify and interpret their technical/business needs, introduce CMC's new and continuous improvement technology, and work multi-functionally with other scientists and engineers to develop technical solutions. Through these interactions they will be responsible for strengthening a trusted partnership with the customer so that we can win new business opportunities.

The key responsibilities:

  • Align with the Sales team to build a strong partnership with the customer
  • Primary interface between Customers technology team and CMC's R&D and CMP Solutions team
  • Identify needs and new business opportunities
  • Technical interface for the development and adoption of CMC products
  • Introduce CMC's new and continuous improvement technology and products to the customer
  • Address our customer's technical questions and concerns diligently and expertly
  • Work closely with scientists, and engineers to stay current on CMC's new products
  • Participate in design and execution of experiment to support customer evaluation and adaption
  • Host technical seminars with our customers
  • Provide mentoring to Customer Technology Engineers

Qualifications/Requirements:

Technical:

  • A degree in engineering, chemistry or related field required
  • Experience in process variation and control.
  • Deep understanding of chemical mechanical planarization (CMP) polishing process
  • Ability to develop in-depth understanding of the CMC's technology and products
  • Critical thinking skills to "distill" key messages both from VOC and CMC technical data set
  • Ability to summarize scattered technical data into a compelling "story"
  • Ability to use simple and customer understandable "language" to explain CMC product performance
  • Ability to assess the business environment and consequently elaborate a technical strategy for the specific account

Behavioral:

  • Strong passion, ownership, and determination to succeed
  • Empathetic, flexible, and tolerant, with the ability to excel under an ambiguous, constantly evolving climate
  • Ability to maintain dedication to the tasks at hand, with efficient planning, prioritizing and goal setting skills

CMC Materials Inc Offers:

  • Compensation - Competitive Salary plus performance-based bonus opportunity
  • Global Organization and Global exposure
  • 401k plan - significant match program
  • Benefits - Medical, Dental, Vision and Insurance beginning on day 1
  • Generous Paid Time Off & Parental Leave Program
  • Employee Stock Purchase Plan (ESPP)
  • Educational Assistance Program and Training
  • And more...

We are proud to be an equal opportunity employer that values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Keywords: Cabot Microelectronics, Hillsboro , Customer Technology Engineer, Other , Hillsboro, Oregon

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