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Engineer in Charge

Company: ASM America Inc.
Location: Hillsboro
Posted on: May 3, 2021

Job Description:

JOB DESCRIPTION

Engineer in Charge

Location: Hillsboro, Oregon

Education

Bachelor degree from an accredited college in electrical engineering / electronics technology or equivalent work experience (semiconductor fabrication maintenance experience In ALD, PECVD, EPI, Diffusion or Implant).

Experience

Minimum of 6-8 years field service / customer support background. Knowledge in any or all of the following areas is required: wafer fab, closed loop gas and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.

Skills

  • Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
  • Safety mentality
  • Ability to work with hand tools
  • Working knowledge of Oscilloscope's and DVM's
  • Strong positive attitude with excellent customer service skills
  • Clear and concise (English) verbal and written communications
  • Advanced knowledge of structured problem solving techniques
  • Advanced software knowledge of MS office. Ability to generate presentations and deliver.
  • Ability to work in a team environment
  • Ability to work alone and/or with limited supervision
  • Be able to interpret electronic / electro-mechanical schematics and drawings
  • Maintain strong organizational and leadership skills
  • Ability to handle multiple tasks simultaneously
  • Project Management experience and capabilities
  • Statistical Analysis experience and capabilities
  • Process knowledge and capabilities
  • Ability to generate maintenance procedures

General Job Description

  • Perform installations, preventative maintenance and advanced repair activities on complex electronic / electro-mechanical semiconductor capital equipment at ASM's global customer locations.
  • Create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety first mentality.
  • Be capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
  • Have the ability to develop action plans for problem resolution and present to internal and external customers.
  • Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations.
  • Coach / mentor lower level FSE's to higher level skill sets. Have the ability to assume ownership in customer escalations and manage beta-site projects.
  • Have the ability to troubleshoot process problems of high complexity along with writing procedures and processes for standard field service activities.
  • Travel of 25-75% for both domestic and international locations may be required

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Keywords: ASM America Inc., Hillsboro , Engineer in Charge, Other , Hillsboro, Oregon

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