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On-Site Field Service Engineer

Company: Orion Talent
Location: Hillsboro
Posted on: January 17, 2023

Job Description:

Orion Talent is helping a client hire an On-Site Field Service Engineer in Hillsboro, OR.

On-Site Field Service Engineer

In this role you will be responsible for the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment. You will be trained to become an independent "product expert" on selected company product lines. You will be responsible for implementing detailed, complex customer installation plans for both reliability and process and qualification. You will also need to train customer personnel on advanced equipment operation, maintenance procedures and process related operations. You will provide onsite technical support for development and implementation of equipment and process applications. Some specific responsibilities include:

Complete on-site equipment installations or complex retrofits on equipment
Provide professional and courteous service to customers with a primary goal of complete customer satisfaction.
Assist customers and other personnel in identifying and repairing equipment related process problems.
Assist with performing onsite preventative maintenance, cleaning equipment as required and verify the operational quality of equipment.
Assist with performing start-up, warranty, paid service and service contract activities. Assist with performing hardware set-up on specified systems within established time frames.
Troubleshoot and correct process variations on systems. Diagnose sources of hardware or process
problems on equipment, facilities or wafers.
Participate in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.
This position requires the use of company hired vehicles on company business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have acceptable driving privileges


12-hr Night shift: 7p - 7a on a 4-on, 3-off, 3-on, 4-off schedule.
12-hr Day shift: 7a - 7p on a 4-on, 3-off, 3-on, 4-off schedule.

Locations: Hillsboro, OR (suburb of Portland) and Albuquerque, NM

Compensation: -$65K - $70K base rate with 15% shift premium for Night shift

Keywords: Orion Talent, Hillsboro , On-Site Field Service Engineer, IT / Software / Systems , Hillsboro, Oregon

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