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Field Service Engineer

Company: Orion Talent
Location: Hillsboro
Posted on: November 18, 2022

Job Description:

Company Description: Our client's headquartered in Japan and with operations in North America, Europe and Asia, is a multi-billion dollar global leader in the design and manufacture of wafer dicing and grinding equipment. The company makes dicing saws and laser saws to cut semiconductor silicon wafers and other materials; grinders to process silicon and compound semiconductor wafers to ultra-thin levels; polishing machines to remove the grinding damage layer from the wafer back-side and to increase chip strength. In order to make digital products, such as PC and cell phones, smaller and thinner, it is necessary to reduce the size of parts that function inside. The smaller and thinner the size, the more parts installable in the same space and therefore the higher the functions. Our client contributes to such evolution of digital products and creates comfort in your life.

Our client's current main customers are semiconductor and electrical components manufacturers, who manufacture products at their own factories using their equipment and processing tools. The semiconductors and electrical components produced in customer factories are incorporated into end products, such as smartphones, which are then delivered to consumers.

Position: Field Service Engineer

Location(s): Hillsboro, OR and Rio Rancho, NM (Intel Support)
A Field Service Engineer provides support to customers in the form of maintenance and training on the company's tools. In this role, you will work at customer site and with customer, local, and remote teams in support of customer needs. This function is at the absolute forefront of semiconductor technology, so you will be expected to learn quickly, think outside of the box, develop creative solutions to problems, troubleshoot without a manual and stay committed to process improvement.

Responsibilities Include:
--- Installation services and repair of wafer grinding and dicing equipment
--- Train customer's personnel in the service, maintenance, and operation of equipment
--- Provide telephone support for customers with problems/questions
--- Travel (as required) to perform job duties and/or training

Required Skills & Desired Qualifications:
--- Troubleshooting, repair of electromechanical equipment
--- Strong mechanical aptitude
--- Knowledge of operation of various hand tools, multimeters, and oscilloscopes
--- Reading and interpreting drawings and schematics
--- Excellent verbal and written communication
--- Positive attitude, reliable and high motivational level
--- Problem solving, and decision making
--- Exceptional team player

Salary/Benefits: A base salary + area allowance + bonus/profit sharing equates to a first-year total compensation of $70,000+. Included in the hiring package is a full suite of health and wellness benefits (Medical/Dental/Vision), Workers Comp, 401k, Paid Vacation (starts w/ 2 weeks), Sick Leave, Life Insurance, and much much more!

Keys to a Successful Interview: Our client is looking for technicians that will fit well into their company culture. They are looking for candidates who are smart and adaptable to change - someone who can alter priorities at a moment's notice (not rigid) and are enthusiastic about learning the semiconductor industry! Technicians should have innovative thinking and understand that they will be working in a clean manufacturing environment. You will wear a full coverage, light fabric suit inside the fabrication facility. You must be comfortable with that fact. The real key to success is a great attitude and a willingness to learn. They want hungry, eager employees who are willing to learn and work hard. You should have strong examples of your troubleshooting skills, attention to detail, ability to learn a system without formal training and ability to work through conflict.

Keywords: Orion Talent, Hillsboro , Field Service Engineer, IT / Software / Systems , Hillsboro, Oregon

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