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Senior Field Service Engineer

Company: ASM
Location: Hillsboro
Posted on: February 19, 2021

Job Description:

As a Senior Field Service Engineer, you will perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM's global customer locations. You will create and maintain a high level of customer delight through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety first mentality.
Key Responsibilities:

  • Perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM's global customer locations
  • Create and maintain a high level of customer service implementing fast, quality responses to internal and external customers while maintaining a safety first mentality
    Requirements:
    • 5+ years of field service / customer support experience in final assembly or test of semiconductor capital equipment
    • Minimum of an Associate Degree from an accredited school in electronics / electro - mechanical discipline or equivalent military technical training
    • Knowledge in any or all of the following areas: wafer fab, closed loop gas and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids
    • Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
    • Safety mentality and ability to work with hand tools
    • Working knowledge of Oscilloscope's and DVM's
    • Working software knowledge of MS office
    • Be able to interpret electronic / electro-mechanical schematics and drawings
    • Travel of 25-75% for both domestic and international locations may be required

Keywords: ASM, Hillsboro , Senior Field Service Engineer, IT / Software / Systems , Hillsboro, Oregon

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