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Field Service Engineer

Company: Onto Innovation
Location: Hillsboro
Posted on: May 7, 2020

Job Description:

Company: Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient

The Field Service Systems Engineer will reside in Hillsboro, OR, and provide highly visible customer interaction and support through the performance of daily sustaining activities and on-site installation at the customer site.Roles and Responsibilities:

  • Support Semiconductor activities in the area

  • Job duties are often performed in confined areas of a cleanroom environment

  • Installation and support of semiconductor metrology tools

  • Diagnoses, troubleshooting, service, and repair of complex metrology equipment. Preventive Maintenance, Hardware, and Application support.

  • Approve operational quality of system equipment

  • Instructs customers in the operation and maintenance of the system

  • Serve as company liaison with customer on administrative and technical matters for assigned projects

  • This job may include any aspect of field support and is not limited to the system hardware and software, PC's, and IP telephony/networking/ wireless networking

  • Mechanical aptitude, manual dexterity and ability to lift/carry objects up to 35 pounds is required

  • Shift hours: Varied 5x8 or 4x10, with weekends and some after-hours work. Possible evening coverage may evolve

  • Travel requirement of 30%, Domestic and International

  • Long-term leadership transition

    Required Education and Experience:

    • 5-years of direct experience with electro-mechanical equipment. Background in metrology or equivalent semiconductor capital equipment preferred

    • Minimum 2-year technical degree or Military training, 4-year degree preferred.

    • Ability to read and interpret schematics

    • Strong electro-mechanical troubleshooting abilities

    • Excellent verbal and written communication skills #ZR

      Possess good interpersonal skills and willing to work in a team environment or independently#LI-SM1

Keywords: Onto Innovation, Hillsboro , Field Service Engineer, IT / Software / Systems , Hillsboro, Oregon

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