Workforce Analytics Manager
Company: LV Search Partners
Location: Ridgefield
Posted on: April 2, 2026
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Job Description:
Position Summary: The Workforce Analytics Manager develops,
maintains, and optimizes labor models and staffing forecasts across
the resort and casino. This role partners with Operations, Finance,
and HR to ensure accurate labor planning, supports compliance with
wage and hour rules, and provides actionable reporting on staff
efficiency and cost control. Primary Duties and Responsibilities:
Promotes superior guest service. Build and maintain labor standards
for hotel, casino, food & beverage, retail, and other resort
departments. Develop per hour labor standards for all operational
areas, i.e., hands per hour, rolls per hour, covers per hour for
both the back and front of house, drinks per hour, calls per hour,
handle pulls per hour, etc. These standards are then applied to
forecasted business volumes to generate work schedules. actual
metrics will be compared to these standards on an ongoing basis to
determine if changes to the work schedules need to be made. Use
historical demand, occupancy, gaming volume, events, and
seasonality to forecast staffing needs. Model scenarios for new
outlets, schedule changes, and business growth. Develop dashboards
and KPI reports (labor % of revenue, cost per occupied room, FTE
vs. demand). Partner with department leaders to analyze variance to
plan and recommend staffing adjustments. Present findings to
executives, highlighting cost-saving or service-improvement
opportunities. Administer and optimize the WFM / scheduling
platform (Workday). Support integration between HRIS, payroll, and
scheduling systems. Monitor labor law compliance (breaks, overtime)
and tribal employment regulations. Support Finance and HR in
budgeting and annual labor planning. Lead or support projects to
improve forecasting accuracy and labor utilization. Train leaders
on labor dashboards and effective schedule management. Maintain a
robust reporting package that tracks labor usage, analyzes business
trends, and evaluates departmental labor performance. Provide data
and analysis to support decisions related to staffing levels.
Minimum Qualifications: Bachelor’s degree in Business, Finance, HR,
Data Analytics, or related field and three (3) years in workforce
planning, labor analytics, or financial planning, or an equivalent
combination of education and experience. Proficiency with
Excel/Google Sheets and BI tools (Power BI, Tableau). Strong
understanding of labor standards, forecasting, and FTE planning.
Excellent communication and stakeholder engagement skills.
Excellent organizational and multi-tasking skills. Must be able to
sit in front of a computer for extended periods of time. Must be
willing to work in a smoking environment. Must be willing to adhere
to company health and safety measures. Preferred Qualifications:
Workforce planning in a high-volume & complex gaming, hospitality,
or service organization preferred. Ability to automate reporting
using SQL/Python or similar preferred. Experience implementing or
managing a WFM platform (Workday) preferred. Experience working
with Adaptive Analytics, Workday, or other cloud-based ERP or
budgeting systems preferred.
Keywords: LV Search Partners, Hillsboro , Workforce Analytics Manager, Human Resources , Ridgefield, Oregon
