Coordinator/Customer Service

Company: Aston Carter
Location: Hillsboro
Posted on: March 14, 2023

Job Description:

Description:--- Handle incoming and outgoing service related phone calls --- Open and update work orders --- Communicate with customers concerning jobs status, updates --- Maintain Rapport by explaining job scopes, estimates and expected return dates of equipment --- Interpret inspection results (working with technicians) and present results to customer--- Maintain service filing --- Assist with shop scheduling --- Coordinate with parts for pricing and availabilityQualifications:--- Mechanically Inclined - knowledge of heavy equipment (automotive industry experience highly preferred)--- Good knowledge of methods, materials, tools and techniques used in the repair of heavy duty equipment--- Fundamental knowledge of engines, hydraulics, power-trans, air-conditioning, and electrical systems as the apply to machines marketed by the Dealership--- Ability to multitask --- Ability to work in a fast paced team environment --- Effective customer service skills--- Proficient oral and written communication skills --- Organization and time management skills --- Previous service writer/mechanic experience an asset --- Valid Driver's License - Class 3 is an asset --- Proficient with Computers - Experience with CDK an asset --- High School Diploma or equivalent experience required About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Hillsboro , Coordinator/Customer Service, Hospitality & Tourism , Hillsboro, Oregon