Admissions Director

Company: Sapphire Health Services, LLC
Location: Portland
Posted on: May 24, 2025

Job Description:

This role will help manage our Independent Living/Hospital transition program.Full-time, Day ShiftMonday-FridayOn-Call required on weekends.OVERVIEW:Sapphire Health Services specializes in providing comprehensive care and living solutions tailored to meet the diverse needs of seniors and individuals requiring specialized support. With a commitment to excellence and a passion for exceptional care, we offer a range of services designed to promote independence, dignity, and well-being at every stage of life.We are committed to enhancing the quality of life for our residents and pride ourselves on fostering a warm and supportive environment where personalized care is tailored to meet specific needs. Sapphire Health Services is currently seeking a dedicated and experienced Admissions Director to lead our team and uphold our commitment to excellence.JOB SUMMARY:The Admissions Director for our Skilled Nursing Facility (SNF) is responsible for managing the entire admissions process, from initial inquiry to resident placement. This role includes overseeing the evaluation of prospective residents, managing relationships with referral sources, and ensuring that the facility maintains optimal occupancy levels. The Admissions Director plays a key role in marketing the facility's services and ensuring a smooth transition for new residents.RESPONSIBILITIES:

• Oversee the admissions process, including responding to inquiries, conducting tours, evaluating potential residents, and coordinating admission paperwork.
• Ensure that all admissions are handled efficiently, professionally, and in compliance with regulatory requirements and facility policies.
• Conduct thorough assessments of prospective residents to determine their suitability for the facility, considering medical needs, financial status, and personal preferences.
• Monitor and analyze occupancy trends, identifying opportunities to improve admissions processes and increase census.
• Develop and maintain strong relationships with referral sources, including hospitals, physicians, discharge planners, social workers, and other healthcare professionals.
• Conduct regular outreach to referral sources to promote the facility's services and maintain a steady flow of referrals.
• Attend networking events, community meetings, and industry conferences to expand the facility's referral network and build partnerships.
• Collaborate with the Administrator and other leadership team members to develop and implement strategies to achieve and maintain desired occupancy levels.
• Prepare and present regular reports on admissions activities, including metrics such as inquiry-to-admission conversion rates, referral source performance, and resident demographics.
• Work with the marketing team to develop and execute marketing plans that highlight the facility's strengths and attract prospective residents and their families.
• Represent the facility at community events, health fairs, and other outreach activities to raise awareness and generate interest in the facility's services.
• Provide guidance and support to prospective residents and their families during the admissions process, addressing any questions or concerns they may have.
• Ensure that new residents and their families feel welcomed and well-informed during the transition to the facility.
• Collaborate with the nursing and social services teams to facilitate a smooth and positive admission experience.
• Ensure all admission documentation is completed accurately and in a timely manner, including resident assessments, consent forms, and insurance verifications.
• Maintain up-to-date knowledge of federal, state, and local regulations affecting admissions in skilled nursing facilities, ensuring that the facility remains compliant.
• Regularly audit admissions files to ensure accuracy and compliance with regulatory standards.
• Performs other duties as assigned.REQUIREMENTS:
  • Bachelor's degree in Healthcare Administration, Business, Marketing, or a related field preferred. Equivalent experience may be considered.
  • Genuine concern for, and ability to work with the elderly and vulnerable populations.
  • Minimum of 3-5 years of experience in admissions, sales, or marketing within a healthcare setting, preferably in a skilled nursing facility.
  • In-depth understanding of the skilled nursing facility industry, including regulatory requirements and the needs of potential residents.
  • Familiarity with Medicare, Medicaid, and private insurance processes related to admissions.
  • Proven success in building and maintaining referral relationships and managing the admissions process.
  • Strong interpersonal and communication skills, with the ability to effectively interact with residents, families, staff, and healthcare professionals.
  • Excellent organizational and time-management skills, with the ability to manage multiple tasks and priorities simultaneously.
  • Proficiency in Microsoft Office Suite and experience with electronic medical records (EMR) systems.EMPLOYEE BENEFITS:
    • PTO
    • 401(K)
    • Medical/Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Birthday/Holiday Pay
    • Wellness Fund
    • Uniform Fund
    • Longevity Bonuses
    • Quarterly Vacation Drawing
    • Tuition ReimbursementHOW TO APPLY:At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply!Address: 39 NE 102nd Ave., Portland, OR 97220WHO WE ARE: Located in Portland, Oregon, Sapphire Gateway Care Center is a smaller 59 unit Skilled Nursing Facility. We have many long-term staff and continue to attract new team members with our family-like atmosphere. Sapphire provides ongoing training, tuition reimbursement, competitive wages, and generous incentives to all employees. If you're looking to be part of a team with a new approach to providing a positive work environment, apply with Gateway today!Our Mission: To Promote the highest quality of life for our residents, staff, and communities. We strive to treat them all with the greatest consideration and respect.
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Keywords: Sapphire Health Services, LLC, Hillsboro , Admissions Director, Executive , Portland, Oregon