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CS EUV NPI Program Manager

Company: ASML US, LLC
Location: Hillsboro
Posted on: March 9, 2023

Job Description:

CS EUV NPI Program Manager

Hillsboro - OR, US
8+ years
Customer support
Job category

Introduction to the job
ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.The Customer Support Organization is responsible for the installation, qualification, repair, and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of knowledge to the customer. Local Customer Support branches perform these tasks for the customers within the specific region. This role supports New Product Introduction (NPI) programs and projects in the US region. This will include the NXE 3800 and 4000. The NPI programs and projects are focused on introduction of these leading edge lithographic systems at customer sites, within specifications, on time, with quality exceeding the customer's expectations. As a CS EUV NPI Program Manager you are responsible for the operational management of planning, preparation, execution, escalation, customer communication, and continuous improvement of NPI.This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. * 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Role and responsibilities

  • Drive Safety and quality across the operation. Coach Team Members to maintain a safe work environment.
  • Formulate, organize, coordinate, and monitor NPI projects.
  • Lead and provide feedback on the performance of project leaders and other staff.
  • Develop and control deadlines, budgets, and activities.
  • Manage risk.
  • Assume responsibility for the program's assigned resources and suppliers.
  • Project planning with milestone updates to Sr Management & customer stakeholders.
  • Convey key milestones to team members (ASML & 3rd party) and coordinate activities to achieve on-time completion.
  • Provide customers with updates on installation, escalation management, and coordination of NPI activities.
  • Effectively communicate complex installation and technical details to customers.
  • Assess program performance and review on project phases (preparation, execution, wrap up) with all stakeholders.
  • Reporting to be defined in accordance with needs of customer and account team which will require coordination with Taiwan, Korea, the Netherlands, and local US teams.
  • Support the customer FAB design to accommodate ASML equipment.
  • Coordinate with Install team on the preparation of facilities at the customer site.
  • Assist in resolving technical escalation associated with the project.
  • Provide feedback during and after the NPI to enhance future introductions for safety, cost, quality, and cycle time.
  • In this position you report to the US CS EUV Regional Manager.
    Education and experience
    • BS degree (Engineering, Metrology, Mathematics, Mechanical, Mechatronics, Electronics, (Applied) Physics) or equivalent experience.
    • Mechanical aptitude, and knowledge of electronics, semiconductor processes, and relevant software. Knowledge of safety procedures required.
    • Experience in a challenging environment with high tech products and complex processes.
    • Prefer 5-10 years' work experience as a Project Leader or Operational Manager.
    • Knowledge of semiconductor lithography preferred.
    • Good English language skills in spoken and written.
      Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems.To thrive in this job, you'll need the following skills:
      • Can observe and respond to people and situations and interact with others encountered in the course of work.
      • Can learn and apply new information or skills.
      • Must be able to read and interpret data, information, and documents.
      • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
      • Ability to complete assignments with attention to detail and high degree of accuracy.
      • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
      • Result driven-demonstrate ownership and accountability.
      • Identifies bottlenecks and drives improvements.
      • Work independently or as part of a team and follow through on assignments with minimal supervision.
      • Demonstrate open, clear, concise and professional communication.
      • Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
      • Work according to a strict set of procedures within the provided timelines.
      • Good rapport with people, analytical thinker, structured approach, process oriented, and excels in a dynamic environment.
      • Must be flexible, stress resistant, and able to work independent as well as in a team.
      • Excellent communication skills with ability to digest technical details into information that can be used to make business decisions, communicate with customers, and influence others.
      • Able to motivate, drive, steer and convince others at all levels of the organization.
      • Result driven.
      • Keep a global overview of ongoing strategic issues.
      • Strong technical background and drive towards solutions.
      • Strong analytical skills.
      • Customer focus.
      • Excellent communication skills towards various levels within the organization.
      • Multicultural awareness.
        Diversity & Inclusion
        ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
        Other information
        • Position located in Hillsboro, OR.
        • Travel domestically and internationally (20-50%).Role within Office:Responsibilities:
          • Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
          • Occasionally required to move around the campus.
          • Occasionally lift and/or move up to 20 pounds.
          • May require travel dependent on business needs.
          • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.EOE
            AA M/F/Veteran/DisabilityNeed to know more about applying for a job at ASML? Read our . Apply NowShare Save Job

Keywords: ASML US, LLC, Hillsboro , CS EUV NPI Program Manager, Executive , Hillsboro, Oregon

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