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Case Manager - Recuperative Care Program

Company: Central City Concern
Location: Hillsboro
Posted on: June 23, 2022

Job Description:

Since 1979, the Portland community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing or at risk of homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment assistance. By providing health care, housing and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential.

CCC's Blackburn Center is seeking a Case Manager to join the Recuperative Care team!

Schedule: Friday - Monday 4pm - 12:30am. Opportunity for additional shifts if desired!

The Blackburn Center is an innovative program that will offer integrated housing, health care, and employment services with the long-term goal of eliminating homelessness. We seek to change how these services are delivered to all people, especially vulnerable populations.

The Recuperative Care Case Manager works as a member of a multi-disciplinary team providing intensive case management for patients in a post-hospital recuperative care program for adults facing homelessness at discharge. The team is focused on working with partner hospitals and referring agencies to provide for the acute and ongoing medical care for patients at the Blackburn Center, providing short-term supportive housing, crisis management, referral to appropriate substance abuse, physical health, and mental health treatment, access to benefits and entitlements, appropriate and affordable housing, as part of a comprehensive approach to ending homelessness and achieving self-sufficiency.

The Successful Candidate:

You are able to consider the impacts and outcomes for underserved communities during decision-making processes, to deliver high quality care to a vulnerable population of clients. You are a clear communicator with excellent organizational skills and the ability to manage time effectively. You have a high tolerance for ambiguity and change, and are able to work in a ver fast-paced environment. You are open and willing to work cross-functionally with a group of internal and external partners, including community partners, medical personnel, clients, and program staff.

Duties to Include:

Fill in for regular Recuperative Care staff as needed based on program capacity and staffing needs.
Work under the medical direction of the Blackburn Center to coordinate acute and ongoing medical care for current Recuperative Care patients, in conjunction with regular staff.
Perform welfare checks and charting on patients enrolled in the Recuperative Care program when covering for regular staff. Participate in the day to day operations of the Recuperative Care Program.
Review hospital charts and medical records and obtain releases from patients to gather collateral information. Create patient charts and update electronic medical records in a timely manner with patient interactions, appointments and encounters.
Coordinate services available to patients in Recuperative Care.
Respond to emergency medical situations as needed, complete pre-hospital care reports and incident reports when necessary.
Screen patient referrals at Partner Hospitals upon identification of appropriate patients for Recuperative Care.
Work with other Recuperative Care and Central City Concern staff to encourage patients to coordinate their health care with their primary care provider before using hospital Emergency Departments.
Develop, implement and maintain a case plan to as needed for patients upon admission to the program.
Help patients seek opportunities for further treatment, care and services within Central City Concern and the community.
Attend weekly clinical meeting and provide current information to team regarding client's participation in program and other activities.
Work with Recuperative Care team (including Program Manager, Case Managers, Logistics Specialist, Housing Specialist, Program Assistant and clinical, logistics and operations volunteers) to ensure quality care for patients in Recuperative Care, including helping to identify psychological, social and medical needs.
Transport clients when needed (Only if approved CCC driver).


One year + experience working in medical clinic, hospital, or other healthcare setting.
Medical Case Management/Care Coordination/Recuperative Care experience preferred. Those with relevant lived experience are encouraged to apply.
Must have current Healthcare Provider CPR/First Aid certification prior to start date.
Must have non-violent de-escalation training, or complete within 90 days of hire.
If driving, must possess a current driver's license, pass a DMV background check and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training.
If in recovery, must be currently clean and sober.
Must be available to work weekends and/or holidays and on-call hours when necessary for the program.
Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift up to 50 pounds, and climb stairs with reasonable or no accommodation.
Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit and the ability obtain ID-Badge at Partner Hospitals.

Central City Concern offers an incredible benefits package to our employees!

Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.
Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
10 paid Holidays PLUS 2 Personal Holidays to be used at the employee's discretion.
Comprehensive Medical, Vision, and Dental insurance coverage.
Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!
Sabbatical Program offering extended time off at years 7, 14 and 21.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Associated topics: case management, development, development manager, liaison, office manager, plan, project, program development, program management, resource development

Keywords: Central City Concern, Hillsboro , Case Manager - Recuperative Care Program, Executive , Hillsboro, Oregon

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