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Director of Product Management, Big Data (Kafka)

Company: Salesforce
Location: Hillsboro
Posted on: January 12, 2022

Job Description:

Director of Product Management, Big Data (Kafka) To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Products and Technology Job Details Are you a strategic product management leader who thrives in a fast-paced collaborative environment and loves working with the best technology teams in the world? Do you bring highly customer-focused innovative solutions to complex problems? Are you interested in owning and driving a key part of our very large and complex big data platform product portfolio that forms the backbone to the Salesforce platforms, systems, and applications serving data and insights in production and that require to operate at highest possible Trust (Availability, Security, and Performance at Scale)? If so this product management leadership role is for you.

As the product owner for a Big Data Platform service (Kafka) at massive scale for all Salesforce, your relentless focus will be to drive customer adoption, satisfaction, and growth. You will engage Salesforce-wide business and technology leaders and their extended developer teams to understand their needs, GTM strategy, and jobs to be done, and you will define the vision and roadmap for the service. You will closely work with product managers, software engineers, data and service owners, Security, and several other cross-functional global teams to define, build and execute on key platform service platform capabilities that enable developers to create large-scale big data solutions including data ingestion, stream processing and analytics. You will build meaningful relationships with teams and management in many Salesforce business units to drive implementation, execution, metrics, and sustainability of program objectives that allow operations to continuously improve our ability to protect and respond to incidents and events across our world-wide footprint.


  • Develop vision and roadmap, and execute with coherent strategy, including design, user requirements, market assessments, scalable delivery plan, and marketing strategy for Kafka at Salesforce.
  • Engage customers, partners and internal stakeholders to determine business requirements, technical considerations and strategic objectives.
  • Manage product backlog and sprint priority including creating user stories, defining project exit criteria
  • Collaborate with PM, engineering and operations peers to deliver strategic and tactical plans and objectives.
  • Strive to continuously improve current service visibility, incident response and insights, quality and capabilities through new services or processes.
  • Serve as a product owner on the multiple scrum teams and work with engineers to deliver a quality product on time.
  • Engage with our partner and customer communities to drive customer enthusiasm and product adoption. Working closely with key customers to envision, plan, and execute along with assigned architecture and consulting resources. Experience/Skills Required:
    • 5+ years of solid product management experience with a proven track record of building awesome platform services and/or enterprise products from concept to delivery
    • Demonstrated customer engagement and constant presence with experience in formulating vision and execution plans with an actionable product roadmap
    • Top notch written and oral communication skills, including experience presenting to executive leadership, and evangelizing product strategy
    • Strong collaboration, influence, and negotiation skills to align the organization around prioritization and delivery of product roadmap
    • Exceptional time management skills to effectively juggle multiple demanding priorities
    • Strong platform user experience / design sense
    • Well-developed leadership, management, and strategic-thinking skills, with the ability to excite and lead others.
    • Background in big data open source technologies such as Apache Kafka, HBase, Apache Spark, or Presto/Trino. Desired Skills:
      • Proven platform product management experience in the B2B enterprise space
      • Expertise in at least some of the areas including big data open source technologies, Analytics & ML/AI at Petabyte scale, public cloud services, and cloud native architectures
      • Expertise in building a cloud service from scratch and scaling it handle petabytes of data with thousands of users
      • Thorough understanding of infrastructure lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile or similar methodologies
      • Understanding of secure software development lifecycle from coding to deployment
      • Masters Degree in Engineering or Computer Science or equivalent. MBA preferred.

        Location: Bellevue (Seattle) or San Francisco or other major US locations; there are opportunities for travel for training and mentoring, but this position requires no formal travel.

        About Salesforce : Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org . Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation. Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce, Hillsboro , Director of Product Management, Big Data (Kafka), Executive , Hillsboro, Oregon

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