HillsboroRecruiter Since 2001
the smart solution for Hillsboro jobs

Application Services Manager

Company: Umpqua Bank
Location: Hillsboro
Posted on: March 25, 2020

Job Description:

JOB PURPOSE Manage a team of Technology Business Systems Analysts and Application Engineers responsible for services and engineering including Level 2 support for new and existing business application systems used by the bank and/or its customers. Actively engage with and provide guidance to the team in the context of the issues and details of the team's application portfolio comprising functionally grouped systems. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead the team to achieve high performance levels in terms of accuracy, system stability, and efficiency of issue resolution. Coordinate individual work streams to ensure alignment with business priorities and goals. Facilitate the collaboration of knowledge sharing and overall professional development of support team. Drive business partner / customer satisfaction through transparency and communication. Monitor and analyze metrics to identify opportunities for improvement. Supervise to ensure competence and continuity of qualified staff through optimum selection, mentoring, performance management, and recognition. Analyze current processes and make recommendations for areas of improvement, including but not limited identifying best practice design patterns and standards that will be common to multiple applications. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities -- knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become The World's Greatest Bank. May perform other duties as assigned. SUPERVISORY RESPONSIBILITIES 3-12 employees REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Bachelor's degree in Information Technology, Computer Science, or BA/BS with experience equivalent to a degree in a technical discipline required. Master's degree in Information Technology, Computer Science, or BA/BS with experience equivalent to a degree in a technical discipline preferred. 5-8 years' experience working as technology systems analyst, applications, engineer, or as a technology manager. 0-1 years' management experience in a technology setting. Experience working within a complex service delivery technology environment with an understanding of the business functions supported in team's application portfolio. Basic understanding of architectural elements required to lead a group that supports large installations and maintain high availability such as clustering and load balancing. Proven ability to comprehend and navigate complex technical systems Experience with vendor management as it relates to support for issue management and escalation. Experience with banking products such as retail, commercial and core banking products, bill pay or lending software. Ability to thrive in a team-oriented, fast-paced environment. PHYSICAL AND ENVIRONMENTAL DEMANDS Office environment -- no specific or unusual physical or environmental demands. Occasional travel. Umpqua Bank is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.

Keywords: Umpqua Bank, Hillsboro , Application Services Manager, Executive , Hillsboro, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Vice President For Global Diversity & Inclusion
Description: Reporting directly to the President, the Vice President for Global Diversity and Inclusion VPGDI will be a respected leader with a strong commitment to the mission of an urban public university and (more...)
Company: PORTLAND STATE UNIVERSITY
Location: Portland
Posted on: 03/31/2020

Senior Account Manager, Commercial Lines
Description: br br br br Senior Account Manager, Commercial Lines br br br Job DetailsJob Location Portland - Portland, ORDescription The Senior Account Manager's main role is to ensure customer satisfaction (more...)
Company: Propel Insurance
Location: Portland
Posted on: 03/31/2020

CFO
Description: Requires a degree in finance or accounting, 5 years of senior level organizational management and well developed skills working with a diverse board. Non
Company: Robert Half International
Location: Portland
Posted on: 03/31/2020


REGIONAL DIRECTOR, SMALL CELL
Description: REGIONAL DIRECTOR, SMALL CELL br br Type: Full Time, Salary br br Location: Portland ME, Atlanta GA, Denver CO or Portland OR br br Tilson is a high growth team of driven professionals with (more...)
Company: Tilson Technology Management
Location: Portland
Posted on: 03/31/2020

DevOps Manager - Human Capital as a Service CTO
Description: Today's disruptive environment calls for a different mindset and a new approach to driving organizational performance. The Human Capital platform helps clients navigate today's fragmented market and provides (more...)
Company: Deloitte
Location: Portland
Posted on: 03/31/2020

Practice Manager
Description: At Gentle Dental, our Practice Managers are committed to and passionate about their practice. As the leader of the team, they ensure that their office runs smoothly from open to close. In partnership (more...)
Company: InterDent Service Corporation
Location: Portland
Posted on: 03/31/2020

VP (Head of), Technology (Institutional and 401K Services) (2020-8832)
Description: Overview It's an exciting time to be in our IT department we're investing heavily in the future of our firm's technology. Our business is growing internationally, which emphasizes the need to build an (more...)
Company: Fisher Investments
Location: Camas
Posted on: 03/31/2020

Vice President, Innovation
Description: The Vice President Innovation leads Cambia's Innovation Force, an agile, focused team that creates elegant solutions to complex problems in the healthcare industry.-- The position contemplates, analyzes (more...)
Company: CAMBIA
Location: Portland
Posted on: 03/31/2020

Vice President, Data Science/Engineering
Description: As the Vice President of Data Science and Data Engineering for SambaSafety you will provide technical leadership and hands on expertise by aligning business processes using industry standards, modern (more...)
Company: SambaSafety
Location: Portland
Posted on: 03/31/2020

Executive Director
Description: Are you an accomplished, hands-on, Executive Director Are you looking to continue your
Company: Global Recruiters of Wheaton (GRN)
Location: Portland
Posted on: 03/31/2020

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Hillsboro RSS job feeds