Front Office Representative

Company: Mind Matters PC
Location: Hillsboro
Posted on: May 16, 2022

Job Description:

Job Description Job Summary: This position is responsible day-to-day administrative and general office duties including greeting and scheduling patients, coordinating new patient registration process and benefit verification, collecting payments, filing, faxing, and processing medical records. Receives incoming telephone calls in a prompt, courteous, and professional manner and greets or assists visitors in the same manner. Bonus opportunity Primary Job responsibilities: Scheduling patients and sending zoom links Troubleshooting issues with zoom links and patient portals Communicating with providers effectively about scheduling and other tasks Collecting payments over the counter and over the phone. Handling medical records and other requests from patients and clinicians Answers phones and directs calls as appropriate Provide excellent customer service to patients and staff Maintains confidentiality at all times Company Description Mind Matters, PC is a well-established, highly respected Child and Family Psychiatry practice with two locations in Hillsboro and West Linn, Oregon that has been healing minds and helping lives since 2001. Our team is highly diverse with 24 providers including MD---s, DO---s, Nurse Practioners, Psychologists and Therapists. We are passionate about addressing patient needs with empathy, commitment, and teamwork. We are committed to an integrated and innovative approach to care that is reflected in the culture of our Practice and all that we do. We are experiencing significant growth and offer an exceptional opportunity for a highly energetic, passionate individual who thrives in a dynamic, fast pace environment that values and appreciates hard work and supports individual growth and development of each team member.

Keywords: Mind Matters PC, Hillsboro , Front Office Representative, Administration, Clerical , Hillsboro, Oregon