Relationship Banking Officer - Deposits

Company: Heritage Bank
Location: Hillsboro
Posted on: May 28, 2023

Job Description:

Base Salary Range:Level I -$72,180.00 -$90,230.00 -$108,270.00 annualLevel II - $87,340.00 - $109,180.00 - $131,000.00 annualLevel III -$96,080.00 - $120,100.00 - $144,120.00annualDepending on qualifications and experience, a level I, II, or III may be considered. Preferred geographical location for this job posting is Portland or Hillsboro, Oregon.At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. Position Overview:Heritage Bank currently has an exciting opportunity to join our organization. We are looking for individuals who want more than just a job - who want to build a career and make a difference in the communities where they live and work by building and maintaining customer relationships.The relationship banking team officer - deposits is responsible for developing new deposit, treasury and credit relationships for the Bank, generating and growing new and existing business, and niche market clients, within an assigned market area. Additionally, this position manages a sizable business and nonprofit deposit portfolio of clients, while building and maintaining strong relationships with prospects and clients and serve as client's primary point of contact and key financial advisor.The successful candidate will be able to: Generate new business and nonprofit deposit and loan opportunities using strategic and consultative selling techniques, to meet growth-based sales goals by calling directly on prospects and clients within the assigned market area.Serve as a trusted relationship manager and financial advisor for new and existing client relationships, managing all aspects of a business and nonprofit deposit portfolio, focusing on retention and expansion opportunities.Actively manage all aspects of the sales process, including sourcing new opportunities, expanding on existing relationships, and involving appropriate team members to scope the feasibility and negotiate pricing to bring the opportunity to a close.Foster and maintain cohesive partnerships and professional working relationships with all lines of business within the Bank to build a trusted and productive sales and service referral process and ensure a positive client experience.Consistently meets/exceeds goals and metrics for deposit growth, fee income, prospect calling, and client visits. Builds, monitors, and maintains an active sales pipeline and continues to expand referral network. Effectively utilizes corporate technology to document and track client interactions.Prepare and present relationship reviews, proposals, and responses to formal Requests for Proposals (RFP's) with the highest accuracy and in a timely manner. Provides expertise on account structuring, pricing, and developing customized solutions. Orchestrates prospect meetings, final presentations and client on-boarding.Work closely and respectfully with support team members, utilizing bank technology, when requesting assistance for client servicing or sales activities. May act as a mentor to other team members to assist in the development process.Respond to and resolve difficult or complex product and service inquiries from clients, team and business partners.Participate in coordinating the successful implementation of marketing and promotional programs within the assigned market area for new products and services. Maintains an awareness of competitive products, practices, rates and changes within market area.Maintain an in-depth knowledge of entire product suite as well as a current knowledge of external conditions including competition, demographics, and regulatory requirements to ensure client needs are met and ensure compliance with federal, state and local laws as well as Bank policies and procedures.Represent the Bank in the local community through proactive participation in community, charitable, business and social activities to allow for maximum client and customer contact. Activities include board representation, committee work, speaking engagements, authored articles, attending events and volunteering to create brand recognition in the market. Establishes a durable and productive network of referral sources and centers of influence outside the Bank.Understand and maintain working knowledge of, and ensures bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to assigned area.Requirements:Bachelor's Degree Business, Finance, Accounting, Marketing or relevant discipline - preferred. Master's Degree MBA - desired.Level I: 3+ years recent progressively responsible relationship management / business development experience, providing financial expertise, counsel, and customized solutions to business clients, with proven experience successfully managing complex commercial banking deposit relationships in a financial services industry - required. Level II: 5+ years recent progressively responsible relationship management / business development experience, providing financial expertise, counsel, and customized solutions to business clients, with proven experience successfully managing complex commercial banking deposit relationships in a financial services industry - required. Level III: 6+ years recent progressively responsible relationship management / business development experience, providing financial expertise, counsel, and customized solutions to business clients, with proven experience successfully managing complex commercial banking deposit relationships in a financial services industry - required. Pacific Coast Banking School Graduate or equivalent highly desired.Equivalent combination of education, training and experience may be considered.Demonstrated ability to deliver exceptional customer service and maintain client relationships, both internally and externally.Customer-centric mindset, with the ability to translate customer issues/needs into profitable business solutions. Strong relationship management and influencing skills with the ability to understand and operate successfully in a rapidly changing and complex environment.Exceptional sales, networking and relationship building skills, with demonstrated expertise and success across the entire sales cycle: cold calling, relationship building, product demonstrations, writing and structuring of proposals, negotiations, closing the sale, and customer follow-up.Proactive business and nonprofit deposit portfolio management proficiencies for retention and expansion of relationships.Proven ability to develop and maintain open, professional, positive, and productive relationships; demonstrate cooperative behavior with management, business partners, customers and co-workers, and work effectively as a team member.Highly effective listening, verbal, written and telephone etiquette business communication skills, including effective questioning strategies, influencing and presentation skills; ability to read, write, speak and understand English well.Advanced and comprehensive knowledge of all banking products and services with an emphasis on commercial deposit and treasury management and complex account ownerships. Working knowledge of consumer and small business lending products.In depth knowledge of related statutory banking and compliance regulations, operational policies and procedures, account and legal documentation and terminology for TM products and services.Thoroughly understands and appropriately applies principles, procedures, requirements, regulations, and policies related to assigned area.Strategic approach to problem solving and decision-making, with demonstrated ability to quickly focus on key issues, make decisions under pressure of time constraints and translate business development challenges into opportunities.Proven ability to deliver results; strong planning, organizational, time management and follow up skills, demonstrating a strong sense of urgency and ability to execute quickly, timely and efficiently with minimal direction and oversight.Unquestionable integrity in handling sensitive and confidential information required.Proficient PC experience using MS Office products (Word, Excel, Outlook) and working knowledge of financial services industry core processing and automated banking systems, i.e., Fiserv or equivalent, with the ability to learn and adapt to new technologies quickly. Experience using CRM systems / applications - required.This position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008 and may require Notary registration. Continued employment in this position with Heritage Bank may be contingent upon successful registration and annual re-registration thereafter.Regular travel is required, willingness to travel to other branch, customer, business locations, and meeting sites, which may include extended stay availability when needed; valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions.Work Environment: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the dayWork requires willingness to work a flexible and/or rotating schedule which may require evening work. Depending on location, may be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk. Physical Demands: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, climbing, kneeling or crouching to file materials. Occasional lifting 20 lbs. (files, boxes). Heritage Bank is an Equal Opportunity Employer Salary Range DisclaimerThe base salary range represents the min, mid and max of Heritage Bank's salary range for this position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include monthly, quarterly or annual incentive, and/or bonuses. PDN-990d1924-216e-431f-90d7-fee4662183e1

Keywords: Heritage Bank, Hillsboro , Relationship Banking Officer - Deposits, Accounting, Auditing , Hillsboro, Oregon