Relationship Banking Officer - Deposits
Company: Heritage Bank
Location: Hillsboro
Posted on: May 28, 2023
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Job Description:
Base Salary Range:Level I -$72,180.00 -$90,230.00 -$108,270.00
annualLevel II - $87,340.00 - $109,180.00 - $131,000.00 annualLevel
III -$96,080.00 - $120,100.00 - $144,120.00annualDepending on
qualifications and experience, a level I, II, or III may be
considered. Preferred geographical location for this job posting is
Portland or Hillsboro, Oregon.At Heritage Bank, we work hard, but
we also know how important it is to take time off to stay healthy,
relax, and spend time doing what makes your heart happy!As part of
our team you'll enjoy a total rewards package, which includes base
salary based on the role, experience, and skill set, along with an
exceptional benefits package (medical, dental, vision, life
insurance, 401(k), community volunteer time), and generous time off
policy. Full-time team members receive a minimum of 10 paid
vacation days annually* and eight hours of paid sick leave per
month*, while also enjoying 11 paid holidays each calendar year,
and an annual float day. Position Overview:Heritage Bank currently
has an exciting opportunity to join our organization. We are
looking for individuals who want more than just a job - who want to
build a career and make a difference in the communities where they
live and work by building and maintaining customer
relationships.The relationship banking team officer - deposits is
responsible for developing new deposit, treasury and credit
relationships for the Bank, generating and growing new and existing
business, and niche market clients, within an assigned market area.
Additionally, this position manages a sizable business and
nonprofit deposit portfolio of clients, while building and
maintaining strong relationships with prospects and clients and
serve as client's primary point of contact and key financial
advisor.The successful candidate will be able to: Generate new
business and nonprofit deposit and loan opportunities using
strategic and consultative selling techniques, to meet growth-based
sales goals by calling directly on prospects and clients within the
assigned market area.Serve as a trusted relationship manager and
financial advisor for new and existing client relationships,
managing all aspects of a business and nonprofit deposit portfolio,
focusing on retention and expansion opportunities.Actively manage
all aspects of the sales process, including sourcing new
opportunities, expanding on existing relationships, and involving
appropriate team members to scope the feasibility and negotiate
pricing to bring the opportunity to a close.Foster and maintain
cohesive partnerships and professional working relationships with
all lines of business within the Bank to build a trusted and
productive sales and service referral process and ensure a positive
client experience.Consistently meets/exceeds goals and metrics for
deposit growth, fee income, prospect calling, and client visits.
Builds, monitors, and maintains an active sales pipeline and
continues to expand referral network. Effectively utilizes
corporate technology to document and track client
interactions.Prepare and present relationship reviews, proposals,
and responses to formal Requests for Proposals (RFP's) with the
highest accuracy and in a timely manner. Provides expertise on
account structuring, pricing, and developing customized solutions.
Orchestrates prospect meetings, final presentations and client
on-boarding.Work closely and respectfully with support team
members, utilizing bank technology, when requesting assistance for
client servicing or sales activities. May act as a mentor to other
team members to assist in the development process.Respond to and
resolve difficult or complex product and service inquiries from
clients, team and business partners.Participate in coordinating the
successful implementation of marketing and promotional programs
within the assigned market area for new products and services.
Maintains an awareness of competitive products, practices, rates
and changes within market area.Maintain an in-depth knowledge of
entire product suite as well as a current knowledge of external
conditions including competition, demographics, and regulatory
requirements to ensure client needs are met and ensure compliance
with federal, state and local laws as well as Bank policies and
procedures.Represent the Bank in the local community through
proactive participation in community, charitable, business and
social activities to allow for maximum client and customer contact.
Activities include board representation, committee work, speaking
engagements, authored articles, attending events and volunteering
to create brand recognition in the market. Establishes a durable
and productive network of referral sources and centers of influence
outside the Bank.Understand and maintain working knowledge of, and
ensures bank activities are performed in compliance with, all state
and federal banking laws and regulations applicable to assigned
area.Requirements:Bachelor's Degree Business, Finance, Accounting,
Marketing or relevant discipline - preferred. Master's Degree MBA -
desired.Level I: 3+ years recent progressively responsible
relationship management / business development experience,
providing financial expertise, counsel, and customized solutions to
business clients, with proven experience successfully managing
complex commercial banking deposit relationships in a financial
services industry - required. Level II: 5+ years recent
progressively responsible relationship management / business
development experience, providing financial expertise, counsel, and
customized solutions to business clients, with proven experience
successfully managing complex commercial banking deposit
relationships in a financial services industry - required. Level
III: 6+ years recent progressively responsible relationship
management / business development experience, providing financial
expertise, counsel, and customized solutions to business clients,
with proven experience successfully managing complex commercial
banking deposit relationships in a financial services industry -
required. Pacific Coast Banking School Graduate or equivalent
highly desired.Equivalent combination of education, training and
experience may be considered.Demonstrated ability to deliver
exceptional customer service and maintain client relationships,
both internally and externally.Customer-centric mindset, with the
ability to translate customer issues/needs into profitable business
solutions. Strong relationship management and influencing skills
with the ability to understand and operate successfully in a
rapidly changing and complex environment.Exceptional sales,
networking and relationship building skills, with demonstrated
expertise and success across the entire sales cycle: cold calling,
relationship building, product demonstrations, writing and
structuring of proposals, negotiations, closing the sale, and
customer follow-up.Proactive business and nonprofit deposit
portfolio management proficiencies for retention and expansion of
relationships.Proven ability to develop and maintain open,
professional, positive, and productive relationships; demonstrate
cooperative behavior with management, business partners, customers
and co-workers, and work effectively as a team member.Highly
effective listening, verbal, written and telephone etiquette
business communication skills, including effective questioning
strategies, influencing and presentation skills; ability to read,
write, speak and understand English well.Advanced and comprehensive
knowledge of all banking products and services with an emphasis on
commercial deposit and treasury management and complex account
ownerships. Working knowledge of consumer and small business
lending products.In depth knowledge of related statutory banking
and compliance regulations, operational policies and procedures,
account and legal documentation and terminology for TM products and
services.Thoroughly understands and appropriately applies
principles, procedures, requirements, regulations, and policies
related to assigned area.Strategic approach to problem solving and
decision-making, with demonstrated ability to quickly focus on key
issues, make decisions under pressure of time constraints and
translate business development challenges into opportunities.Proven
ability to deliver results; strong planning, organizational, time
management and follow up skills, demonstrating a strong sense of
urgency and ability to execute quickly, timely and efficiently with
minimal direction and oversight.Unquestionable integrity in
handling sensitive and confidential information required.Proficient
PC experience using MS Office products (Word, Excel, Outlook) and
working knowledge of financial services industry core processing
and automated banking systems, i.e., Fiserv or equivalent, with the
ability to learn and adapt to new technologies quickly. Experience
using CRM systems / applications - required.This position may
require National Mortgage Licensing System and Registry (NMLS)
registration under the terms of the SAFE Act of 2008 and may
require Notary registration. Continued employment in this position
with Heritage Bank may be contingent upon successful registration
and annual re-registration thereafter.Regular travel is required,
willingness to travel to other branch, customer, business
locations, and meeting sites, which may include extended stay
availability when needed; valid driver's license, proof of
insurance, and access to reliable transportation; or the ability to
access and utilize an alternative method of transportation, when
needed, to carry out job-related essential functions.Work
Environment: Climate controlled office environment. Work involves
being able to concentrate on the matter at hand, under sometimes
distracting work conditions and frequent employee and customer
contacts and interruptions during the dayWork requires willingness
to work a flexible and/or rotating schedule which may require
evening work. Depending on location, may be exposed to potential
risk and hazards associated with criminal activity (e.g., robbery
and/or attempted robbery, fraud, security) - receives detailed
instruction to minimize risk. Physical Demands: Work may involve
the constant use of computer screens, reading of reports, and
sitting throughout the day. Ability to operate a computer keyboard,
multi-line telephone, photocopier, scanner, facsimile, which often
requires dexterity of hands and fingers with repetitive wrist and
hand motion. Typically sitting at a desk or table; intermittently
standing, stooping, bending at the waist, climbing, kneeling or
crouching to file materials. Occasional lifting 20 lbs. (files,
boxes). Heritage Bank is an Equal Opportunity Employer Salary Range
DisclaimerThe base salary range represents the min, mid and max of
Heritage Bank's salary range for this position. Actual salaries
will vary depending on factors including, but not limited to,
qualifications, experience, and job performance. The range listed
is just one component of Heritage Bank's total compensation package
for full time and part time employees. Depending on position, other
total compensation rewards may include monthly, quarterly or annual
incentive, and/or bonuses.
PDN-990d1924-216e-431f-90d7-fee4662183e1
Keywords: Heritage Bank, Hillsboro , Relationship Banking Officer - Deposits, Accounting, Auditing , Hillsboro, Oregon
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