Dental Receptionist
Company: Yakima Valley Farm Workers Clinic
Location: Gladstone
Posted on: May 9, 2024
Job Description:
We believe we are more than a job at Yakima Valley Farm Workers
Clinic. We're an FQHC committed to providing patient-centered care
to communities. Compassion is at the core of our approach. We treat
patients according to their preferences, regardless of location,
origin, or ability to pay. Our doors are open to all, regardless of
their citizenship status.
These short clips share a glimpse of our dedication to our
communities, our health, and our families:
WE are Yakima - WE are Family
YVFWC - And then we grew
Join our team as a Dental Receptionist at Rosewood Family Health in
Portland, Oregon!
What We Offer:
- $18.99-$23 /hour DOE with the ability to go higher for highly
experienced candidates
- Additional 4% pay for your bilingual skills
- 100% employer-paid health insurance including medical, dental,
vision, Rx, 24/7 telemedicine
- Profit sharing & 403(b) retirement plan available
- Generous PTO, 8 paid holidays, and much more!
Essential Functions/Responsibilities/Duties
- Regular work schedule is Monday - Thursday, 7:00am - 6:00pm.
Training schedule for first 4-6 weeks will be Monday - Thursday,
7:30am - 6:30pm and then Monday - Friday, 9:30am - 6:30pm.
- Answer the phone, transfer calls, and take messages for the
clinic.
- Greet patients and maintain patient and visitor logs. Notify
the appropriate person of the patient's arrival. Provide
translation services as needed to patients.
- Ensure accurate and complete data and forms are collected for
all patients. Create and maintain patient charts, register new
patients, and update patient data on the computer.
- Schedule patient appointments according to scheduling
guidelines, appointment type, and time needed. Notify the
appropriate Provider of all patient no-shows and cancellations.
Adjust and update the schedule for cancellations, new patients, and
recall appointments.
- Verify patient's insurance eligibility and obtain and file
insurance documentation. Assist patients with questions regarding
insurance plans.
- Review and respond to patients' questions in person, via phone,
and patient portal systems.
- Perform routine billing functions such as posting patient
encounters, billing insurance companies, encouraging payment,
taking payments, and generating end-of-day reports.
- Review cash box receipts and reconcile cash box daily.
- Process referrals.
- Manage the recall process to include follow-up communication to
patients for routine preventative care, treatment plan completion,
and other appointments as needed.
- Ensure that clinic-generated documents are sent to the Health
Information department and office-related clinic documents are
filed in the patient's record.
- Create treatment plan estimates, review estimates with the
patient, and collect upfront fees.
Qualifications
- Required Education: High School Diploma or General Education
Diploma (GED).
- Preferred Experience: One year's experience in a dental,
medical, or optometry office is preferred.
- Knowledge/Skills/Abilities: Ability to communicate in English/
Vietnamese, Cantonese, Mandarin, and Russian languages is
preferred. To receive bilingual differential pay, you must
demonstrate the ability to communicate at level 9 on a language
proficiency scale. Ability to prioritize work and handle various
tasks simultaneously, with frequent interruptions. Ability to
interact professionally with patients, providers, and staff. Basic
proficiency with multiple computer programs, including Microsoft
Outlook, Word, and Excel. Basic knowledge of medical terminology
and healthcare billing insurance is preferred. Ability to deliver
outstanding customer service.
About YVFWC
We serve over 197,000 patients across 28 medical clinics, 15 dental
clinics, 11 pharmacies, and 49 program sites in two states. We are
Level 3 Certified as a Patient-Centered Medical Home (PCMH). With
integrated services including medical, dental, pharmacy,
orthodontia, primary care nutritional counseling, autism screening,
and primary care behavioral health, YVFWC's patient-centered model
of care offers patients the full spectrum of care and shelter
assistance, energy assistance, weatherization, HIV and AIDS
counseling and testing, home visits, and four mobile medical/dental
clinics.
Working at YVFWC
Working in our organization means being a passionate champion for
those who have no voice. It means having the opportunity to work
with underserved populations and with peers committed to the same
work.
At Farm Workers Clinic
- We will consistentlytrustone another to work for the common
good.
- We will fosterintegrityby demonstrating ethical behavior and
insisting on doing what we say we will do.
- We will demonstratetransparencyby being candid and truthful no
matter the risk.
- We will createpartnershipsto strengthen ourselves and our
community.
- We will fight forjust treatmentfor all individuals.
- We will letjoyin.
- We have thecourageto be an agent of change and refuse anything
short of excellence.
Our mission celebrates diversity. We are committed to
equal-opportunity employment.
Contact us at ...@yvfwc.org to learn more about this opportunity!
Associated topics: associate, clinic, clinical, dds, dentistry,
dmd, endodontist, group, practice, private
Keywords: Yakima Valley Farm Workers Clinic, Hillsboro , Dental Receptionist, Administration, Clerical , Gladstone, Oregon
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