Branch Service Manager
Company: Canon U.S.A., Inc.
Location: Beaverton
Posted on: April 28, 2024
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Job Description:
Branch Service Manager
Location
US-OR-Beaverton
Company
Canon Solutions America, Inc.
Requisition ID
31751
Category
Customer Service/Support
Position Type
Full-Time
About the Role
Is leadership in your DNA? Does supplying customers with top-shelf
service and support while overseeing a sharp team of specialists
strike the right chord?
You just might be what we're looking for. Canon Solutions America,
a trailblazer in technology, solutions, and services, is actively
seeking a Manager, Branch Service to direct our incredible team of
technical Digital Services Specialists who lead the charge in
servicing and supporting Canon's hardware and technology-based
solutions.
Your Impact
We're in need of a maestro to manage:
- A team that services and supports specific business system
products and services within a territory and/or an assigned account
list, including: hardware, document management solutions, and
related software.
- Selecting, hiring, training, and developing current and new
technical representatives.
- Addressing and resolving customer issues in a time-effective
manner to achieve complete customer satisfaction.
- The warehousing process as it relates to merchandise and
inventory.
- The development and education of the team as it relates to new
technology in an evolving industry.
About You: The Skills & Expertise You Bring
Do you fit the bill?
- Bachelor's degree in a relevant field or equivalent experience
required, plus 7 years of related experience and management of
typically two or more regular full-time.
- Service management experience in the office technology
industry.
- Hands-on field technical experience with a vast knowledge of
electromechanical technology. Knowledge of Internet, Microsoft
Office, Lotus Notes, and Oracle is preferred.
- Strong communication skills, including the desire to develop and
lead a team.
- Possess excellent time management skills.
Company Overview
About our Company - Canon Solutions America, Inc. empowers
companies of all sizes to succeed by supplying market leading
enterprise, production, and large format printing solutions,
supported by exceptional professional service offerings. With
unwavering dedication to promote professional innovation, Canon
Solutions America, Inc. helps drive sustainability, nurture
efficiency, and regulate costs through the unification of
comprehensive digital and traditional printing and document
management solutions. As a wholly owned subsidiary of Canon U.S.A.,
Canon Solutions America, Inc. is headquartered in Melville, NY and
has sales and service locations across the U.S. Our parent company,
Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in
global revenue in 2020, ranks third overall in U.S. patents granted
in 2020 and was named one of Fortune Magazine's World's Most
Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package
including, for eligible positions, medical, dental, vision, 401(k)
Savings Plan, discretionary profit sharing, discretionary success
sharing, educational assistance, recognition programs, vacation,
and much more. A more comprehensive list of what we have to offer
is available at
https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws,
regulations, orders and mandates, including those we may be
required to follow as a federal government
contractor/subcontractor.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability or protected veteran
status.
If you are not reviewing this job posting on our Careers' site
csa.canon.com/careers, we cannot guarantee the validity of this
posting. For a list of our current postings, please visit us at
csa.canon.com/careers.
#CSA
Posting Tags
#PM20 #LI-MR1 #LI-Onsite
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